[Asterisk-Users] VoicpulseConnect problems?

[beonice]

--- Tim Burt <asterisk-list at timburt.com> wrote:
> 
> I was having problems with voicepulse about a week
> or two ago...
> 
> Incoming calls would fail, and one incoming call,
> would block all outgoing
> calls.
> 
> Then one day, the DTMF tones stopped working.
> 
> I could call into Asterisk, but I could not navigate
> because my tones were
> being ignored.
> 
> I ran debug, and Asterisk was not seeing the tones.
> 
> I emailed the voicepulse folks, and they fixed it
> the next day.  It was
> like they knew the bug, and reset whatever needed
> fixing.
> 
> Their reply was terse, but the fix was good.
> 
> Aside from this event, voicepulse has been very good
> for me!
> 
> Try to email their support....

I did open a ticket on my account at voicepulse. What
you had sounds exactly like what I'm experiencing. If
I don't get a fix by tomorrow, I will probably just
call them and ask them when they plan to get to it. :)

Thanks for the feedback!

Cheers,
Maya


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