[Asterisk-Users] BYOD provider other than broadvoice

Kerry Garrison kerryg at techdatapros.com
Mon Apr 25 08:12:55 MST 2005


Our experience with BroadVoice over the past two months:

Pros
Good voice quality
Zero downtime (not counting our ISP going down several times)
Solid connections
Low ping times
 
Cons
Would be nice if they supported more codecs (nothing new there)
Takes on average of 45 minutes to talk to tech support (nothing new there)

Overall, if you have everything working, it stays working and works well. If
you are having problems than you need to have lots of patience with them.
They are trying to improve and have even asked to use my "using broadvoice
with asterisk" article on http://geekgazette.com to help their customers
(which I gave them permission to use). 

-Kerry


-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Paul
Sent: Monday, April 25, 2005 8:01 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] BYOD provider other than broadvoice

Dan Perik wrote:

>Michael Lyszczek wrote:
>
>  
>
>>I have broadvoice and they suck lately.  
>>
>>    
>>
>Can you elaborate?
>
>- Dan
>  
>
Yes, please elaborate. Do you mean to say they didn't suck previously but
now they do suck? I can't imagine them staying in business much longer if
that is truly the case. There are some bad providers out there who at least
improve slightly over time. Going in the opposite direction is just too
radical in this industry.


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