[Asterisk-Users] BYOD provider other than broadvoice

[Mark Musone]

about 80% of my calls using broadvoice sound _horrible_

all of my customers, vendors, and acquaintences say almost the same
exact thing. "You sound like you're under water".

i've tried every broadvoice proxy, upgraded asterisk till i'm blue in
the face, remoave all firewalls, NATs, setup asterisk on it's own
completely dedicated server..you name it. still "You sound like you're
under water".

This happens whether i call out to people, or people call inbound. I
can hear people on the other end perfectly fine...they almost always
hear horrible jitter.
i'm on two DS3's with actual bandwidth usage of about 5M/sec (i.e. i'm
at like 6% capacity)

My ping times to broadvoice are excellent:

PING proxy.dca.broadvoice.com (147.135.0.128) 56(84) bytes of data.
64 bytes from 147.135.0.128: icmp_seq=1 ttl=51 time=23.1 ms
64 bytes from 147.135.0.128: icmp_seq=2 ttl=51 time=21.0 ms
64 bytes from 147.135.0.128: icmp_seq=3 ttl=51 time=20.7 ms
64 bytes from 147.135.0.128: icmp_seq=4 ttl=51 time=20.9 ms
64 bytes from 147.135.0.128: icmp_seq=5 ttl=51 time=21.1 ms
64 bytes from 147.135.0.128: icmp_seq=6 ttl=51 time=20.3 ms
64 bytes from 147.135.0.128: icmp_seq=7 ttl=51 time=20.9 ms


any SIP<->SIP call _not using broadvoice (i.e. calling from my sipura
device to anoher SIP device across the internet) is perfectly fine..

This has been going on for over a year now...had yet to be better. i'm
about to switch providers also because i simply can't take it anymore.
This is absolutely a broadvoice problem, and since they don't support
asterisk (not that I blame them) i dont have much options. i've been
thinking of just hooking up my Sipura directly to broadvoice to verify
the problem and then "force" them to fix it on the supported device.



-Mark



On 4/21/05, Adam Robins <arobins at pharmacentra.com> wrote:
> I totally concur.  I switched from Broadvoice to VoicePulse because
> users were complaining about call quality.  Now, the quality is good --
> when it doesn't drop altogether.
> 
> What could be worse than touting your new VoIP system to a client and
> having it drop the call?
> 
> 
> -----Original Message-----
> From: asterisk-users-bounces at lists.digium.com
> [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Wiley
> Siler
> Sent: Thursday, April 21, 2005 12:32 PM
> To: Trevor Harrison; Asterisk Users Mailing List - Non-Commercial
> Discussion
> Subject: RE: [Asterisk-Users] BYOD provider other than broadvoice
> 
> Hmmm... Think I would prefer something harder to get provisioned but
> that doesn't drop calls.
> 
> Your users must be forgiving as hell...  Mine would show up with
> pitchforks and torches if calls dropped regularly.
> They get twitchy if the calls just vary too much in quality...  8)
> 
> Cheers,
> Wiley
> 
> -----Original Message-----
> From: asterisk-users-bounces at lists.digium.com
> [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Trevor
> Harrison
> Sent: Thursday, April 21, 2005 8:45 AM
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: Re: [Asterisk-Users] BYOD provider other than broadvoice
> 
> On 4/21/05, Adam Robins <arobins at pharmacentra.com> wrote:
> > I drop every 3-4 call with VoicePulse Connect.
> 
> My users are also reporting occasional dropped calls when dialing via
> VoicePulse Connect.
> 
> But I love the ease of use and setup with their service.
> 
> -Trevor
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