[Asterisk-Users] (FIXED) extension dialing responsivity

[Joseph]

Fixed!

Another way of doing this is to give customer extra seconds between
numbers:
...
exten => s,4,Background(afterhours-menu)
exten => s,5,DigitTimeout,5 ; give them 5 seconds between digits
exten => s,6,ResponseTimeout,10 ; give them 90 seconds to make a choice
...

-- 
#Joseph

On Mon, 2005-04-18 at 11:59 +1200, Damian Funnell wrote:
> Hi Joseph,
> 
> Let me take a guess - the problem only occurs when dialling four digit 
> extensions?
> 
> I think you will find that your dial plan is matching the three digit 
> extension and then dialling it straight away - Asterisk won't wait for a 
> timeout before trying to follow the dial plan, as soon as it finds a 
> match it will try and dial whatever you've told it to (whether an 
> extension context exists or not).  This means, for example, that if you 
> dialed extension '1234' then Asterisk will try and dial '123' if it 
> finds a matching pattern in the dial plan - even if the extension '123' 
> is invalid.
> 
> There are two ways around this - either re-configure your dial plan so 
> Asterisk won't get confused between three digit and four digit 
> extensions (starting them in different numbers is a good idea) or 
> configure your SIP phones (assuming you are using SIP phones) not to use 
> forward dialling (i.e. to dial after a pre-set delay.
> 
> We usually do the latter, as most SIP phones allow you to use the hash 
> key to tell the phone to 'hurry up and dial now'.
> 
> If you want to get really funky you can also write your dial plan so 
> that it waits for 'n' seconds between each digit, but who could be bothered?
> 
> FFF Managed Technology Ltd
> 60 Cook St
> P.O. 6368 Wellesley St
> Auckland
> t +64 9 356 2911
> f +64 9 358 9070
> m +64 21 415 297
> w www.fff.co.nz
> 
> 
> 
> Joseph wrote:
> 
> >Which file control extension dialing responsivity / timing?
> >
> >When someone dial my extension, and is not fast enough, asterisk
> >announces that the extension is not valid (it happened to me too).
> >
> >I have a mixed of two and three digit extensions in dial plan.
> >
> >Which setting controls this behavior.
> > - 
> >  
> >
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