[Asterisk-Users] snom and "hint" priority

[Lance Grover]

I have set up Hint on all my extensions, according to all I have found
out, the correct way, however I do not get anything on the phone.  Is
there something I am missing? I have one of these snom 220's with the
side car, and another 220.  I am running an RPM version of asterisk
and have also tried this on a compiled version of asterisk from the
CVS tree.  Neither way did it work, is there some thing else I am
missing?  I set it up as Destination with the sip URL of the extension
and my dial plan looks like this:

;1713
exten => 1713,hint,sip/1713
exten => 1713,1,Playback(transfer,skip)         ; "Please hold while..."
exten => 1713,2,Macro(stdexten,1713,sip/1713)

as you can see I use a Macro but I do not try to put the hint in the
Macro, also I have tried this without the Macro.  I have rebooted the
phone and restarted asterisk after each change.  Can someone please
help me out?

Thanks a ton,
-Lance

On 4/13/05, Josh Dady <jpd at indecisive.com> wrote:
> (boy mail in this list piles up fast when I can't check it)
> 
> On Apr 8, 2005, at 10:03 AM, Michael George wrote:
> 
> > - It appears that the extension used with the "hint" must be the same
> > as the
> >   extension used to dial that channel.  So if extension 22 will ring
> > Zap/2,
> >   then "exten => 22,hint,Zap/2" will work, but "exten =>
> > 222,hint,Zap/2" will
> >   not.  Why is that?
> 
> The extension is how asterisk maps SIP URLs to chunks of your dialplan
> -- if you program a button on a snom to "dest
> <sip:12345 at your-asterisk-box>", the phone will use that same URL for
> both dialing and subscribing to extension state.  Unless you have a
> phone that lets you specify different URLs for dialing and subscribing
> to state, they have to match in asterisk.
> 
> > - If I am correct in the above, then there is no way for me to monitor
> > a
> >   channel that is not an extension.  As an example, I have a TDM400
> > with 3 FXS
> >   (Zap/1-3 on extensions 21-23) and 1 FXO (Zap/4) as well as a VoIP
> > channel
> >   for dialing out.  I can monitor the states of the extensions with
> > extension
> >   entries like "exten => 21,hint,Zap/1" but I cannot monitor the state
> > of the
> >   FXO with "exten => 0,hint,Zap/4" because 0 is not the extension of
> > Zap/4.
> >   Indeed, Zap/4 has no extension.  Is it not possible to monitor that
> > line,
> >   then?
> 
> There has to be a SIP URL for the phone to subscribe to -- if you put:
> 
>    exten => zap4,hint,Zap/4
> 
> in your extensions.conf (with no zap4,1,... entry) it wouldn't be
> dialable (although the phone would still try if you pushed it) but
> would have a valid SIP URL.
> 
> --
> Joshua P. Dady
> 
> 
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-- 
Thanks,

Lance Grover