[Asterisk-Users] Keypad disabled on AriaVoice SIP phone -- Fixed

[Kanuri, Seshu (Company IT)]

 These Phones are now sold by Netweb Group and IareaNet.net. Chec their
sites. http://www.iareanet.net and http://www.eezeephone.com


-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Ian
Pattison
Sent: Friday, April 15, 2005 2:41 PM
To: asterisk-users at lists.digium.com
Subject: Re: [Asterisk-Users] Keypad disabled on AriaVoice SIP phone --
Fixed

The 1.41 firmware from AriaVoice fixed this one for me.

>>> ianp at technologyassociates.ca 06/04/2005 13:34 >>>
Hi All,

I've got a couple of AriaVoice C-301P SIP phones connecting to * and
have a bit of a problem. I can dial out with no problem but once *
bridges the call to another channel (such as a Zap channel to the PSTN
or an internal Analog phone) it appears that the keypad is then disabled
which keeps me from navigating other peoples IVR trees. I've seen some
ramblings on DTMF relay (usually when applied to Cisco products) but
don't know if that's my issue at all. I've tried both RFC2833 and Inband
Audio for DTMF handling with identical results. It literally appears
that the keypad is being disabled after dialling. 

I've attempted to contact the vendor of the phones several times and
have been unsuccessful in reaching anyone.

Anyone had a similar experience?

A snapshot of the phone's config can be seen at
http://www.technologyassociates.ca/phone.jpg 

Thanks,

Ian

Ian Pattison, Senior Analyst
Technology Associates Inc.
Tel: 905-459-2100 ext. 204
Mobile: 416-568-6548
E-mail: ianp at technologyassociates.ca 


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