[Asterisk-Users] Re: Voicemail name (greet.wav) is not played

[Joel Duffield]

This file is used for the Directory Application. I don't think it is ever used in voicemail, it's only used to play the name before Directory forwards them to that extension.

Joel
  -----Original Message-----
  From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-bounces at lists.digium.com]On Behalf Of bam
  Sent: Thursday, April 14, 2005 1:46 PM
  To: asterisk-users at lists.digium.com
  Subject: [Asterisk-Users] Re: Voicemail name (greet.wav) is not played


  Sorry, I've not bee clear enough, when does the greet file get played at all? I can see how to record the greet.* sound file, and the documentation for that, but so far can only see the busy and unavail messages being played. There are no error messages assocated with this, just users asking what happened to the name that they recorded in response to the prompts.

  many thanks,

  Brian

  >On Thu Apr 14 12:22:02 CDT 2005, Roderick A. Anderson wrote:
  >
  >On Thu, 2005-04-14 at 18:05, bam wrote: 
    How or when is the voicemail name actually played?

    I've recorded my name message and can see that the voicemail directory now has two new greet files and the original greet.gsm has been overwritten.


# ls /var/spool/asterisk/voicemail/default/4100/INBOX/ -l
-rw-r--r--  1 root root  8943 Feb 10 17:22 busy.gsm
-rw-r--r--  1 root root  3993 Apr 14 17:31 greet.gsm
-rwx------  1 root root 38764 Apr 14 17:31 greet.wav
-rwx------  1 root root  3960 Apr 14 17:31 greet.WAV
drwxr-xr-x  2 root root  4096 Feb 24 12:15 INBOX
-rw-r--r--  1 root root  8943 Feb 10 17:22 unavail.gsm
    There is no mention in Wiki or Google and I've even resorted to scouring the source code, but all I can find are the options to record the name. 

    How do I use the name option? 

  >Could this be a permissions issue?  Should greet.(wav,WAV) be the same 
>as greet.gsm?
>
>
>Rod
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