[Asterisk-Users] Pretty Voicemail Docs
Jeffrey C. Ollie
jeff at ocjtech.us
Wed Apr 13 10:12:28 MST 2005
On Wed, 2005-04-13 at 10:57 -0500, Eric Wieling wrote:
> Has anyone written up "pretty" voicemail user docs? I think voicemail
> is so easy even my cat can use it. However, my users are complaining
> about lack of docs for voicemail.
I started some docs, haven't gotten around to finishing them. You can
see what I came up with at:
<http://www.ocjtech.us/vm.pdf>
<http://www.ocjtech.us/vm.xml>
Part of the problem with creating end-user documentation for Asterisk is
that it's just *too darn flexible*. If you look though my docs, you'll
see that I used a lot of verbiage like "if your administrator did
this..." and "if your administrator did that...".
Plus, while the voicemail system probably had a clean and elegant
design, it has amalgamated a lot of patches and bug fixes that have left
the whole system quite a mess. IMHO, the whole voicemail system needs a
ground-up redesign.
Jeff
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