[Asterisk-Users] Agents

jamesm jamesm at bestweb.net
Tue Apr 12 09:22:11 MST 2005


    I am a little confused as to the purpose of agents. My old phone 
system required that a user/agent be logged into a phone in order to use 
that phone, regardless if the agent was joining a Queue. It seems that 
agents in the context of Asterisk are more for dealing with Queues. So 
it seems that if I am not using any Queues then there is no reason to 
you have agents. I suppose the sip registry is really the equivilant of 
the old Login/Logout routine in my old system. Is this correct?



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