[Asterisk-Users] Supervisor monitor / barge in - automatically on call setup?

[Ronald Wiplinger]

David John Walsh wrote:

>I'm aware of the legal issues surrounding my request, but any help
>technically would be greatly apreciated
>
>On site we have a fully staffed hospital and fire service (its a
>temporary event for a childrens charity) and an onsite "911" number. 
>If a user dials the number, they goto the emergency crew, and the use
>of monitor helps to record the call - thats the easy bit
>  
>

Send the call into a conference call, ....

>I'm in the UK, and its an offence not to pass a 999 (our 911) call out
>to a 999 centre but with the sheer numbers involved, we have a few
>choices, only one of which is suitable.
>
>If a user inadvertantly dials 999 I would like to pass it to the true
>999 and at the same time dial either a special phone, or all the
>phones in the emergency centre.  Upon the centre answering it, it
>silently monitors the call between the user and the 999 centre.  If
>for whatever reason the centre needs to barge in they can, prehaps
>even silencing the origninal user.
>
>We have a 2 min response time to anywhere on site, the offical user
>services have about 22, but we know and expect that in a moments panic
>someone will dial the number automatically
>
>Any assistance as to how this can be performed will be greatly apreciated.
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>  
>


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