[Asterisk-Users] Can I set queue not to hangup?

[Steve Edwards]

I'm aware of the "context=menu" feature in queue.conf.

This feature only works while the caller is "waiting" for an agent.

What I want to do is allow the caller to press "*" during the conversation 
with the agent and exit the queue application without hanging up.

On Mon, 4 Apr 2005, Richard Lyman wrote:

> Steve Edwards wrote:
>> How can I configure "queue()" so that it does not hang up if the caller 
>> presses "*" to exit the queue?
>> 
>> I want to continue the call so the caller can choose other services.
> allow the agent to be able to transfer, then create an exten in that context 
> that does what you want. so the agent then presses '#xxx' (xxx = some other 
> exten within that context) then the agent goes right back in the queue, and 
> the caller goes on to the dialplan logic of that exten.
>
>
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Thanks in advance,
------------------------------------------------------------------------
Steve Edwards      sedwards at sedwards.com      Voice: +1-760-468-3867 PST
Newline           pagesteve at sedwards.com            Fax: +1-760-731-3000