[Asterisk-Users] Operators guide

[Tony Davidson]

Thanks, this was the sort of stuff I was after.  Not the techo stuff 
involved in setting the system up.

I'm still not 100% on functions from normal phones. 

Dialling #<ext> seems to work to transfer a call but I'm not sure how to 
get the call back if the other end isn't there.  Also, how do you put a 
call on hold from a normal phone?

I honestly can't remember seeing these things anywhere (although I'm 
sure they exist - there's a lot of info out there).

tony

Cameron Beattie wrote:

> What I've got so far (based on AMP):
>
>
>
> Service activation codes
>
> *67      Disable Caller ID for next outgoing call
>
> *69      Call return. Dials the number of the last caller (if caller 
> id is available)
>
> *70      Enable call waiting
>
> *71      Disable call waiting
>
> *72      Enable call forwarding (will prompt for details)
>
> *72XXXX       Enable call forwarding for extension XXXX
>
> *73      Disable call forwarding for the extension you are calling from
>
> *73XXXX       Disable call forwarding for extension XXXX
>
> *78      Enable do not disturb
>
> *79      Disable do not disturb
>
> *8        Call pickup
>
> *92      Enable call forward on busy for extension XXXX
>
> *93      Disable call forward on busy for the extension you are 
> calling from
>
> *98      Voicemail
>
> *98XXXX       Voicemail for extension XXXX
>
> 8XXXXX        MeetMe conference. (Conference number can be up to 5 
> digits)
>
> 888      Monitor another call (only applies to other Zap channels)
>
>
>
> Call transfer and three-way calling
>
> Hook flash
>
> Dial extension
>
> When other party answers you make speak to them without the other 
> party hearing. You may then either transfer the call or engage in a 
> three-way call
>
> To transfer the call, hang up
>
> To create a three-way call, Hook flash
>
>
>
> Voicemail
>
> 1000    To access the voicemail menu
>
> Enter the mailbox number
>
> Enter the password
>
> 0 Mailbox options
>
> 1 Messages
>
> 2 change folder
>
> 3 Advanced options
>
> * help
>
> 0
> 1 record unavailable message
>
> 2 record busy message
>
> 3 record name
>
> 4 change password
>
> * return to the main menu
>
>
>
> 1
>
> 2 change folder
>
> 3 advanced options
>
>            1 Reply
>
>            2 Call back
>
>            3 Hear message details (i.e. CallerID, time etc)
>
>            4 Outgoing call
>
> 4 previous message
>
> 5 repeat
>
> 6 next message
>
> 7 delete message
>
> 8 forward message
>
> 9 save message
>
> * help
>
> # exit
>
>
>
> 2
>
> 0 new messages
>
> 1 old messages
>
> 2 work messages
>
> 3 family messages
>
> 4 friends messages
>
>
>
> Note: When listening to a message # will fast forward and * will rewind
>
>
>
> Regards
>
>
>
> Cameron