[Asterisk-Users] Queues

[David Choo]

Dear All,

I've got a working asterisk installation which I need minor help from.
Currently, I'm running a Sales Queue, which is answered by a selected group
of people. Here are my queues.conf

[sales-hotline]
strategy = roundrobin
timeout = 10
member = SIP/602
member = SIP/603
member = SIP/701
member = SIP/604

After calls come in, it works fine, however, I notice that even when
SIP/602 is on the phone, Asterisk will still ring her. I believe its due to
the fact that the phone support call-waiting. Is there anyway that I can
disable this support only on "queues" and ring the next extension in this
case, which is SIP/603?

ringall might be a good workaround to resolve this problem, but i would
like to avoid this as it will result in all phones leaving "missed calls".
Would appreciate any form of advise. Thanks!

Best Regards,

==============================
David Choo
Systems Engineer
Business & Technology Division
"Engineered for Changing Businesses"
Espore Corp Pte Ltd
68 Kallang Pudding Rd
#04-03 SYH Logistics Bldg
Singapore 349327
Tel: 65-68487806
Fax : 65-6842 2724
E-mail :DavidChoo at Espore.com
=============================

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