[Asterisk-Users] Re: Asterisk and Broadvoice, no incoming voice (Brian Weaver)

[Brian Weaver]

Hey Stewart,

Thanks for the info..

Funny, thing, since 1.0.2 came out today, I went ahead and upgraded to
that, now everything works. Must have been some bug with the CVS
version I was on.. 

If you're having broadvoice problems, upgrade.



Stewart Nelson <sn at scgroup.com> [2004-10-27 02:05:09 +0200]:
> >Jeff, 
> 
> >I did a cut-n-paste of  your configuration straight into my sip.conf,
> >updated the username and password. Still getting the same result as
> >before, audio in only one direction. Can can call between my local
> >SIP extensions fine, so I know my sipura box is working and configured
> >correctly. 
> 
> >I've sent another email to broadvoice, but I'm about to give up on
> >them. Kinda sucks, because they have some of the better rates for
> >BYOD.
> 
> Don't give up; it should be easy to at least find out what is
> going wrong.
> 
> Your description is vague.  I am assuming that "no incoming voice"
> means that when you receive an incoming call via Broadvoice, you
> cannot hear the caller but he can hear you.  Also, when you place
> an outgoing call via Broadvoice, you cannot hear the called party
> but he can hear you.  And, if you call from the Asterisk console
> through Broadvoice, you cannot hear the called party but he can
> hear you.  Is that correct?
> 
> If so, run Ethereal on the Asterisk machine and see if audio
> packets are coming in from Broadvoice.
> 
> If not: check that the SDP sent to Broadvoice has your correct
> public IP address and a port in the correct range (if not,
> check your externip, etc.)
> 
> If the SDP is ok, see if Broadvoice audio is coming in to
> your NAT (view statistics on router if available, or rig
> another PC with Ethereal on WAN side.)
> 
> If no incoming audio on WAN side, the NAT could be butchering
> your SDP (it is SIP-aware but not adequately so) or there
> could really be a problem with Broadvoice; test without the
> NAT to be sure.
> 
> If Asterisk is getting audio but not playing it, check:
> Firewall on Asterisk machine
> Correct codec being used
> Correct payload size
> Correct UDP checksum, etc.
> 
> Good luck,
> 
> Stewart
> 
> 
> 
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