[Asterisk-Users] Geotel integration with Asterisk

[dean collins]

>From what I read about a year ago was that it was a carrier hosted
solution that actually controlled the ss7 switching at the exchange
(basically no call costs from tromboning, and was only implemented into
an ip-centrex or hosted call centre application.

Are you saying that enterprises can buy something similar and control
the carriers switching?



Cheers,
Dean


-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Greg Smith
Sent: Sunday, October 24, 2004 2:33 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: RE: [Asterisk-Users] Geotel integration with Asterisk


Geotel is a company that Cisco bought which provides call control across
geographically dispersed locations.  The simplest application is being
able to query call queue status at another location.  For example, a
call comes in and can be sent to one of three call center locations.
Geotel can query each location to see who is the least busy for this
type of call.  Traditionally it has been VERY expensive.  

We provide some primitive Geotel functions in-the-cloud right now.  For
example, we can know how many live calls are going to a location before
we send the call.  We can set thresholds (e.g. if a location A has over
100 concurrent calls send them to location B).  Geotel can theoretically
provide this and carry it further.  I think there is some nice
enterprise reporting that can come from the Geotel as well.

G.


-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Brian West
Sent: Saturday, October 23, 2004 4:30 PM
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Subject: RE: [Asterisk-Users] Geotel integration with Asterisk

Ok lets get this out of the way... WTF is Geotel?

bkw

> -----Original Message-----
> From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-
> bounces at lists.digium.com] On Behalf Of Greg Smith
> Sent: Saturday, October 23, 2004 4:19 PM
> To: asterisk-users at lists.digium.com
> Subject: [Asterisk-Users] Geotel integration with Asterisk
> 
> 
> Has any one integrated to a Geotel with Asterisk?
> 
> Thanks.
> 
> Greg
> Advanta

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