[Asterisk-Users] Queue/Agents problem with 1 agent
Matthew Boehm
mboehm at cytelcom.com
Mon Oct 4 10:42:18 MST 2004
Hello. I've got 1 queue setup with 2 possible agents. Agent 1 is logged in
and awaiting a call via AgentCallback. Agent 2 has not logged in. An
outsider (caller A) calls in and is placed in the queue, cytelcs. Agent 1's
phone rings and Agent1 and A talk.
While they are talking, caller B calls in. Caller B is correctly placed in
the queue and hears music, however this shows up in asterisk console:
app_queue.c:743 wait_for_answer: No one is answering queue 'cytelcs'
Why is that showing up? Agent 1 is still logged in and is currently on call
with caller A. Why would * inform me that noone is answering that queue when
someone is?
Any ideas?
Thanks,
Matthew
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