[Asterisk-Users] app_queue and app_groupcount

Troy Settle troy at psknet.com
Sat May 22 23:10:36 MST 2004


I just disable call waiting on all my sip phones and on all zap interfaces.
No problem.

--
  Troy Settle
  Pulaski Networks
  http://www.psknet.com
  866.477.5638
 

> -----Original Message-----
> From: asterisk-users-admin at lists.digium.com 
> [mailto:asterisk-users-admin at lists.digium.com] On Behalf Of 
> Julien Levi
> Sent: Saturday, May 22, 2004 6:43 PM
> To: asterisk-users at lists.digium.com
> Subject: [Asterisk-Users] app_queue and app_groupcount
> 
> The new app_groupcount looks great for most applications but it a is a
> step back for call queueing...
> 
> since app_queue calls physical interfaces and not extensions,
> app_groupcont can't be used to limit the calls passed to a dynamically
> added agent.
> 
> I presently use the broken sip incominglimit feature (even 
> though it's 
> less than ideal as it also limits outgoing calls preventing 
> consultative 
> transfer using sip refer commands)
> 
> I could start to use the agents app with agentcallbacklogin 
> to (almost) 
> emulate the current behaviour and use app_groupcount - I can automate 
> the login using agentcallback login, but not the logoff, it 
> prompts for 
> an extension to forward to requireing # to pressed to log off 
> - is there 
> any way round this?
> 
> I'd prefer to keep the simplicity of simply dialing one 
> number to log on 
> in or out of the queue from any phone, without having to define 
> agentids, passwords, etc which we don't need.
> 
> I hope incominglimit and outgoing limit aren't going to be removed
> entirely...
> 
> --
> Julien
> 
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