[Asterisk-Users] app_queue and app_groupcount
Troy Settle
troy at psknet.com
Sat May 22 23:10:36 MST 2004
I just disable call waiting on all my sip phones and on all zap interfaces.
No problem.
--
Troy Settle
Pulaski Networks
http://www.psknet.com
866.477.5638
> -----Original Message-----
> From: asterisk-users-admin at lists.digium.com
> [mailto:asterisk-users-admin at lists.digium.com] On Behalf Of
> Julien Levi
> Sent: Saturday, May 22, 2004 6:43 PM
> To: asterisk-users at lists.digium.com
> Subject: [Asterisk-Users] app_queue and app_groupcount
>
> The new app_groupcount looks great for most applications but it a is a
> step back for call queueing...
>
> since app_queue calls physical interfaces and not extensions,
> app_groupcont can't be used to limit the calls passed to a dynamically
> added agent.
>
> I presently use the broken sip incominglimit feature (even
> though it's
> less than ideal as it also limits outgoing calls preventing
> consultative
> transfer using sip refer commands)
>
> I could start to use the agents app with agentcallbacklogin
> to (almost)
> emulate the current behaviour and use app_groupcount - I can automate
> the login using agentcallback login, but not the logoff, it
> prompts for
> an extension to forward to requireing # to pressed to log off
> - is there
> any way round this?
>
> I'd prefer to keep the simplicity of simply dialing one
> number to log on
> in or out of the queue from any phone, without having to define
> agentids, passwords, etc which we don't need.
>
> I hope incominglimit and outgoing limit aren't going to be removed
> entirely...
>
> --
> Julien
>
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