[Asterisk-Users] VoiceMailMain dumps user back into my incoming context after leaving a message

[Nik Martin]

I have a dial plan that includes a company phone directory as a main menu
option.  If they just sit at the main menu, after 20 seconds, they are
transferred to the operator. If the user picks an extension from the
directory, they are transferred to the proper extension.   If the called
number is not available, they are transferred into VoiceMailMain.  They
leave a message, and hang up.  The hang up doesn't seem to be detected in
VoiceMailMain, and they are sent back into the main incoming context of my
incoming dial plan (radiance), which after 20 seconds transfers them to an
operator.  The operator answers and is greeted with the very LOUD and
annoying "phone is off hook" tone.  If the operator hangs up, all is well,
and all the affected channels are cleared.  Any tips to this?  Busydetect is
NO in zapata.conf for other reasons (calls being inadvertently dropped by
asterisk).  


My Dialplan:

pbxMobile*CLI> show dialplan

[ Context 'default' created by 'pbx_config' ]
  Include =>        'radiance'
[pbx_config]
  Ignore pattern => '9'      

[ Context 'radiance' created by 'pbx_config' ]
  '9' =>            1. Background(radiancedirectory)
[pbx_config]
                    2. DigitTimeout(3)
[pbx_config]
                    3. ResponseTimeout(10)
[pbx_config]
  'i' =>            1. Background(pbx-invalid)
[pbx_config]
                    2. Goto(radiance|s|4)
[pbx_config]
  's' =>            1. Wait(3)
[pbx_config]
                    2. Answer()
[pbx_config]
                    3. NOOP(${CALLERID})
[pbx_config]
                    4. Wait(1)
[pbx_config]
                    5. Background(radiancewelcome)
[pbx_config]
  't' =>            1. Playback(transferring)
[pbx_config]
                    2. Dial(SIP/jsantacapita|20|tT)
[pbx_config]

  Include =>        'extensions'
[pbx_config]

            


[ Context 'extensions' created by 'pbx_config' ]
  '.' =>            3. Hangup()
[pbx_config]
  '0' =>            1. Dial(SIP/jsantacapita|20|Tt)
[pbx_config]
                    2. Voicemail(u100)
[pbx_config]
                    102. Voicemail(b100)
[pbx_config]
  '100' =>          1. Dial(SIP/jsantacapita|20|Tt)
[pbx_config]
                    2. Voicemail(u100)
[pbx_config]
                    102. Voicemail(b100)
[pbx_config]
  '101' =>          1. Dial(SIP/mthomas|20|Tt)
[pbx_config]
                    2. Voicemail(u101)
[pbx_config]
                    102. Voicemail(b101)
[pbx_config]
  '102' =>          1. Dial(SIP/dli|20|Tt)
[pbx_config]
                    2. Voicemail(u102)
[pbx_config]
                    102. Voicemail(b102)
[pbx_config]
  '105' =>          1. Dial(SIP/nmartin|20|Tt)
[pbx_config]
                    2. Voicemail(u105)
[pbx_config]
                    102. Voicemail(b105)
[pbx_config]
  '600' =>          1. VoiceMailMain()
[pbx_config]
  '601' =>          1. MeetMe()
[pbx_config]
  '800' =>          1. Dial(Zap/25)
[pbx_config]
                    2. Congestion()
[pbx_config]
  '801' =>          1. Dial(Zap/26)
[pbx_config]
                    2. Congestion()
[pbx_config]
  'h' =>            1. Hangup()
[pbx_config]
  'i' =>            1. Hangup()
[pbx_config]
  't' =>            1. Hangup()
[pbx_config]


   
[ Context 'parkedcalls' created by 'res_parking' ]
  '701' =>          1. ParkedCall(701)
[res_parking]
  '702' =>          1. ParkedCall(702)
[res_parking]
  '703' =>          1. ParkedCall(703)
[res_parking]
  '704' =>          1. ParkedCall(704)
[res_parking]
  '705' =>          1. ParkedCall(705)
[res_parking]
  '706' =>          1. ParkedCall(706)
[res_parking]
  '707' =>          1. ParkedCall(707)
[res_parking]
  '708' =>          1. ParkedCall(708)
[res_parking]
  '709' =>          1. ParkedCall(709)
[res_parking]
  '710' =>          1. ParkedCall(710)
[res_parking]
  '711' =>          1. ParkedCall(711)
[res_parking]
  '712' =>          1. ParkedCall(712)
[res_parking]
  '713' =>          1. ParkedCall(713)
[res_parking]
  '714' =>          1. ParkedCall(714)
[res_parking]
  '715' =>          1. ParkedCall(715)
[res_parking]
  '716' =>          1. ParkedCall(716)
[res_parking]
  '717' =>          1. ParkedCall(717)
[res_parking]
  '718' =>          1. ParkedCall(718)
[res_parking]
  '719' =>          1. ParkedCall(719)
[res_parking]
  '720' =>          1. ParkedCall(720)
[res_parking]


Nik Martin
Lead Software Engineer
Radiance Technologies
nmartin at radiancetech.com
W 251.445.0045 x105
C 251.455.4665
F 251.445.0046