[Asterisk-Users] Polycom IP600 stops to send/receive calls

[John Baker]

With these phones, power surges will cause reboots.  I've also had
problems with bad ethernet cables and the like causing reboots.  On one
phone, I resolved (most) of the reboot problems by putting a hub between
the phone and the rest of the net.  On another, I put the ethernet
through the surge protector on a Conext UPS.  You might try those two
ideas.

The power in my building is a bit dodgy, which causes a lot of
problems.  Maybe the same thing is happening at your place.  My next
idea is POE.

John

On Wed, 2004-06-30 at 12:55, Jorge Mendoza wrote:
> Tor,
> 
> Yes, it sounds strange to me too.
> The phone is registered with *.
> After 24 hrs of inactivity the phone is still working fine (yesterday 
> was holiday). The problem occurred just 1 time. We are suspecting the 
> power adapter. If the problem arise again I will post the cfg files.
> Thank You for your replay.
> 
> Regards
> 
> Jorge
> 
> Tor Roberts wrote:
> > Jorge,
> > That sounds strange to me. I have 12 IP 600s running without any of the 
> > problems that you are having. My first guess would be that they are 
> > configured wrong. Is the phone registering with asterisk? Is the phone 
> > dowloading it's config files from the FTP server? If you want to post 
> > your phone1.cfg  and sip.conf, I can try to see if there is anything 
> > wrong with it.
> > 
> > -Tor
> > 
> > Jorge Mendoza wrote:
> > 
> >> Hi,
> >>
> >> I'm testing a Polycom IP600.
> >> With firmware version 1.1 the phone reboots at any time.
> >> With firmware version 1.2, the first reboot was an endless reboot. 
> >> Then I moved the phone to another lan port, then it worked fine. Then 
> >> I installed again in the initial lan port and the phone works well. 
> >> However after some time of inactivity (1 hour?), the IP600 stops to 
> >> send and receive calls. After a reboot is works fine again.
> >> We have a * box with many BT101 and softphones working for months 
> >> without any problem.
> >> I'm missing something? it is a bad config file? or it is a phone bug?
> >>
> >> Thank You for your time.
> >>
> >> Jorge Mendoza
> _______________________________________________
> Asterisk-Users mailing list
> Asterisk-Users at lists.digium.com
> http://lists.digium.com/mailman/listinfo/asterisk-users
> To UNSUBSCRIBE or update options visit:
>    http://lists.digium.com/mailman/listinfo/asterisk-users
>