[Asterisk-Users] Polycom IP600 stops to send/receive calls

[Jorge Mendoza]

Thanks.

I will try.

Jorge

Russ Beaupre, P.E. wrote:
> Jorge Mendoza wrote:
> 
>> Hi,
>>
>> I'm testing a Polycom IP600.
>> With firmware version 1.1 the phone reboots at any time.
>> With firmware version 1.2, the first reboot was an endless reboot. 
>> Then I moved the phone to another lan port, then it worked fine. Then 
>> I installed again in the initial lan port and the phone works well. 
>> However after some time of inactivity (1 hour?), the IP600 stops to 
>> send and receive calls. After a reboot is works fine again.
>> We have a * box with many BT101 and softphones working for months 
>> without any problem.
>> I'm missing something? it is a bad config file? or it is a phone bug?
>>
> 
> We had one do the same thing.  Changing the registration timeout in the 
> phone.cfg file down to 20 seems to have fixed the problem.
> 
> -rb
>