[Asterisk-Users] Re: Do people actually answer questions here?

[William J Mandra]

Randy,
  Normally I wouldn't respond to such an ignorant thread, but this time I
just couldn't resist. As someone who knew absolutely nothing about * a
number of months ago, I have to say that I was able to install and configure
* the first time in only a matter of hours using nothing more than the
information that was available online (either in the wiki or through google
searches). Yes, some of the * configuration files can seem daunting at first
(it is a steep learning curve), but once you get started and take the time
to actually read the configuration files and learn how they actually work
the configuration is really not that bad. There have been a few times where
I found myself stuck and I found that if I asked a clear, intelligent
question either in this list or on IRC, that I would get a clear,
intelligent answer.

  My suggestion to you is, instead of complaining, if you have a problem
search for an answer, if you still can't find one, try IRC, if no one there
is able to help you out, post a question here. I think you will find that if
you continue to search for the answer on your own though, you will end up
figuring your problem out without help from anyone else.

Just my .02....

	Bill

-----Original Message-----
From: asterisk-users-admin at lists.digium.com
[mailto:asterisk-users-admin at lists.digium.com]On Behalf Of Randy Bush
Sent: Tuesday, June 29, 2004 ONYX 11:12 AM
To: Steven Critchfield
Cc: asterisk-users at lists.digium.com
Subject: [Asterisk-Users] Re: Do people actually answer questions here?


> DO NOT USE GROUP REPLY!!!!!!!

fat effing chance.  fix your mail system.  see a very large number
of threads.  but as you seem unable to look up archives:-), try
this in your .procmailrc

    # prevent dupes
    #
    :0 Wh: msgid.lock
    | formail -D 65536 msgid.cache

> Booo whhaaaa, use better tools. Find out how to use Mozilla and
> tabbed browsing.

been doing that for some years.  it can not make up for a bad
archive or weak search tools.

> Plain and simple, this is a complex subject matter, it WILL take
> time to learn. There may not be quick answers for you unless it
> is to hire someone else to do it for you. This is a fact of
> life. Learning is not always easy. Many of us have spent a LARGE
> sum of money on tools and documentation, and then there is the
> amount of time.

this is the cult of "this is a very complex area.  you need to pay
us gurus to do it for you."  in my 40 years of computing i can not
count the fields where i have seen the guru-friendly products and
technologies go one of two ways, marginalization and failure or
takeover by the massive companies who then marginalize the
engineers.  i suggest you have another career path planned.

> If you knew how much time and how much money both of my personal
> fincances and my employers was put into the knowledge I have
> currently, you would start to understand why I am so annoyed that
> you don't seem to want to spend the time it takes to learn.

nice of you to turn my comment on the difficulty of the tools into
an attack on my knowledge.  particularly amusing if you knew more.

there are reasons there are so many repeated questions on this
list.  some of the reasons are weakness in the documentation.  we
can pretend this is not a problem and attack the questioners or
those who try to discuss the weaknesses, or we can discuss how we
might address them.  clearly you have made your choice.

randy

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