[Asterisk-Users] Do people actually answer questions here?

[Umar Sear]

Hi Andrew, 

I sympathise with your opinion. However if someone was
to analyse the messaged in the list they would find
that the most basic of questions get most replies. I
mean those questions that would take a few minutes to
answer searching through the wiki or google. 

Where questions that are not so straighr forwared get
ignored. 

In my own experiance, every question that I have
posted (after hours if not days of searching) has gone
ignored.

I must add, at no stage though have I felt a reason to
complain, as even without answering any of my
questions, this list has given me a wealth of
knowledge. 

Thanks

Umar.


--- Andrew Kohlsmith <akohlsmith-asterisk at benshaw.com>
wrote: > On Tuesday 29 June 2004 02:42, Ralf Van
Dooren
> wrote:
> > But instead of complaining about the lack of
> -findable- documentation,
> > one can try to enhance existing documentation. 
> That's the power of
> > Open Source.  As I am not a coder, I'll be trying
> to help the
> > community by making the documentation better,
> especially for 'new
> > bees' like me.
> 
> This is where I have a problem.
> 
> The documentation is centered on voip-info.org and
> on Asterisk's plainly 
> marked "Documentation" link.  It's been 32000
> messages since I've signed up 
> but I am *positive* that BOTH links are provided on
> the autoresponder when 
> you sign up to this list.
> 
> How crystal-effing-clear must things be for people
> to go and look for 
> themselves before complaining on this list?  Must we
> make the list moderated 
> and autorespond with pre-fab Google searches that
> the asker simply has to 
> click on and save themselves the trouble of writing
> the query into Google's 
> search window themselves?
> 
> I'm serious here -- voip-info.org's search engine
> works.  Google works.  For 
> newbies yes they may have some trouble with the
> incantations but that's why 
> they should not be diving in headfirst and then
> bitterly complaining that 
> nothing works on the list.  READ, dig around
> voip-info and asterisk's site.  
> There's a WEALTH of knowlege there and most of it is
> not cryptic.  A lot of 
> it is even geared to newbies.
> 
> Perhaps a glossary would be helpful but every day I
> start to think that basic 
> research skills should be a prerequisite before
> being allowed to play with 
> any OSS project.  It's frustrating for the newbie,
> frustrating for the 
> experts and all around a bad thing.  You'll never
> have enough documentation 
> to satisfy some people because they don't want to
> educate themselves; they 
> want to ask questions and get personalized answers. 
> We do that too, for a 
> price.  That's what consulting is all about.
> 
> -A.
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