[Asterisk-Users] Leave one call to pick up another

[Eric Wieling]

How is this different from the way standard call waiting works when
provided from your telco?

On Thu, 2004-06-24 at 15:47, Brian Capouch wrote:
> I have mailed the list on this topic, asked on the IRC channel, and even 
> called Digium.  I have two customers who are pretty upset about this, 
> and it hasn't helped my standing with them that I have so far in several 
> months not been able to help them.
> 
> It seems a simple request: I have a system with two X101Ps and a TDM30. 
>   Customer is talking on the phone, his Zap FXS interface using one of 
> the Zap outbound channels on a call to the PSTN.
> 
> Now, while the person is talking, a call comes in on the *other* 
> incoming Zap channel, and the customer can see on the CID display that 
> it's a call that they want to take.
> 
> Now the Rub: There appears to be no way to leave a call (as in hangup 
> and the call is torn down) and pick up the incoming one in this manner. 
>   The unfortunate and apparently ONLY way to get the call coming in is 
> to put the existing call on hold, but then that locks the line from the 
> perspective of the existing caller--they're on hold, not disconnected, 
> racking up LD charges.
> 
> This is kind of a hard one to explain, but the situation is very real 
> and very difficult.
> 
> I'd be eternally grateful if someone could explain how to do what we 
> need to do here.
> 
> Thanks.
> 
> B.
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-- 
          Eric Wieling * BTEL Consulting * 504-899-1387 x2111
"In a related story, the IRS has recently ruled that the cost of Windows
upgrades can NOT be deducted as a gambling loss."