[Asterisk-Users] Busy message

[Andrew Yager]

That message is created by the Voicemail application. Check your 
extensions.conf and see what your action is for when the call can not 
be connected.

For example, a correct dialplan for a SIP extension would read:

exten => _200Z,1,Dial(SIP/${EXTEN},20)
exten => _200Z,2,Voicemail(u${EXTEN})
exten => _200Z,102,Voicemail(b${EXTEN})
exten => _200Z,103,Hangup

If the SIP phone can't be contacted, Asterisk flows down to the 
Voicemail application and executes it with the first parameter being u 
- the unavailable message.

The b signals the unavailable message. If this doesn't help, post the 
relevant section of your extensions.conf .

Andrew

_________________________
Andrew Yager
Real World Technology Solutions
Real People, Real SolUtions (tm)
ph: (02) 9945 2567 fax: (02) 9945 2566
mob: 0405 15 2568
http://www.rwts.com.au/
_________________________
On 22/06/2004, at 2:26 PM, Simon Brown wrote:

> When I dial a SIP phone which is specified in the sip.conf, but the 
> phone is
> not connected, Asterisk gives the message "The user at Extension XXX 
> is on
> the phone ...."
> Shouldn't the message be the unavailable message?
> Is there something wrong with my set up or is this a "bug" with 
> Asterisk?
>
> Simon Brown
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