[Asterisk-Users] dialplan help!-RESOLVED

[Ben Witso]

All,
I was a bit too focused on where I thought the problem was - turns out 
I wasn't crazy and the dialplan does work as expected. The problem was 
with dtmf detection - setting relaxdtmf=yes did the trick. Sorry for 
the premature post for help.

Begin forwarded message:

> From: Ben Witso <benw at bgwcomp.com>
> Date: Mon Jun 21, 2004  7:28:42 PM US/Central
> To: Asterisk-Users <asterisk-users at lists.digium.com>
> Subject: dialplan help!
>
> List-mates,
> I'm sorry to post such a simple question, but I can't get this to work 
> and I'm at a loss as to why. I'm running the latest cvs head (just 
> checked it out 1/2 hour ago). I want a call coming in on a PSTN to 
> answer the phone, play some phrases (thank you for calling, if you 
> know the extension you would like enter it now, otherwise please 
> hold), then if they entered a 4 digit extension, dial it accordingly. 
> If they don't enter anything ring a zap phone for several seconds then 
> play a phrase and hang up. If they enter an invalid extension, play a 
> phrase and go back to reprompt. When I call, if I do nothing it works 
> as expected. But if I try to enter an extension, it either ignores the 
> touch tones completely, or only "sees" the first digit (then acts 
> accordingly with the invalid handling). I've moved the "include" 
> around and that seems to be what makes it see a digit vs see nothing. 
> When I call from an internal line (fromzap context) I'm able to dial 
> the extensions just fine. Can anyone tell me why this isn't working?
>
> TIA,
> Ben
>
> extensions.conf:
> [frompstn]
> exten => s,1,Answer
> exten => s,2,Wait(1)
> exten => s,3,ResponseTimeout(2)
> exten => s,4,DigitTimeout(6)
> exten => s,5,Background(bgw-ThanksForCallingBgw)
> exten => s,6,Background(bgw-IfYouKnowExt)
> exten => s,7,Background(bgw-OtherwiseHold)
> include => internalextensions
>
> exten => t,1,Dial(ZAP/3,15)
> exten => t,2,Background(bgw-ThankYou)
> exten => t,3,Hangup
>
> exten => i,1,Background(bgw-SorryInvalidEntry)
> exten => i,2,Goto(s,5)
>
> exten => h,1,Hangup
>
> [fromzap]
> ignorepat => 9
> include => internalextensions
> include => localcall
> exten => h,1,Hangup
>
> [internalextensions]
> exten => 4001,1,Dial(ZAP/1,30)
> ;exten => 4001,2,Voicemail(u4001)
> ;exten => 4001,102,Voicemail(b4001)
> exten => 4001,103,Hangup
>
> exten => 4002,1,Dial(ZAP/2,30)
> ;exten => 4002,2,Voicemail(u4002)
> ;exten => 4002,102,Voicemail(b4002)
> exten => 4002,103,Hangup
>
> exten => 4003,1,Dial(ZAP/3,30)
> ;exten => 4003,2,Voicemail(u4003)
> ;exten => 4003,102,Voicemail(b4003)
> exten => 4003,103,Hangup
>
> exten => 2050,1,SetLanguage(en)
> exten => 2050,2,Playback(demo-abouttotry)
> exten => 2050,3,Dial(IAX2/guest at misery.digium.com/s at default)
> exten => 2050,4,Playback(demo-nogo)
> exten => 2050,5,Hangup
>
>
> PS- I have the voicemail lines commented out for extensions 4001-4003 
> because I haven't set them up yet.
>