[Asterisk-Users] Problems with faxing via TE405P/Asterisk

Mon Jun 21 02:14:53 MST 2004

Hi Steve,

SH> I didn't bounce it, but I did stop asterisk, stop zaptel
SH> (i.e. unloaded the modules) then reloaded and restarted.

When changing these low level PRI parameters (inc. CRC4) we've found that an
'init 6' of the system is essential and Critch even swears by a full power
cycle. If you don't do one of actions above the results of your
modifications are unreliable and frequently the card remains in its original
state prior to the change of the config files.

HTH

Darren
--
Comgate
Telco>Internet<Broadcast

-----Original Message-----
From: asterisk-users-admin at lists.digium.com
[mailto:asterisk-users-admin at lists.digium.com]On Behalf Of Steve
Hanselman
Sent: 21 June 2004 09:44
To: 'asterisk-users at lists.digium.com'
Subject: RE: [Asterisk-Users] Problems with faxing via TE405P/Asterisk

Yes, the telewest side (span1) is cpe and the GDK side (span2) is net.

I didn't bounce it, but I did stop asterisk, stop zaptel (i.e. unloaded the
modules) then reloaded and restarted.

I left it over the weekend, and am about to check the logs now, I get
evenings and weekends to do the testing!!!

-----Original Message-----
From: Storer, Darren [mailto:starusers at comgate.tv]
Sent: 20 June 2004 18:23
To: asterisk-users at lists.digium.com
Subject: RE: [Asterisk-Users] Problems with faxing via TE405P/Asterisk

Hi Steve,

How bizarre, your config doesn't look like it should work too well and
certainly doesn't look like it should improve your fax problem!

I assume that pri_cpe is set for span1 and pri_net for span2 ?

Maybe, just maybe, Telewest reconfigured your PRI to look for clocking from
your CPE but I've not encountered that configuration before. Try and leave
the current config up for as long as you can before you return it to
production mode and watch the CLI/logs to see if you get any sporadic clock
slips (within a couple of hours I'd expect at least one episode of
messages).

One last thought, did you bounce the system after you made the changes to
zaptel.conf or did you just reload * ?

HTH

Darren
--
Comgate
Telco>Internet<Broadcast

-----Original Message-----
From: asterisk-users-admin at lists.digium.com
[mailto:asterisk-users-admin at lists.digium.com]On Behalf Of Steve
Hanselman
Sent: 20 June 2004 16:48
To: 'asterisk-users at lists.digium.com'
Subject: RE: [Asterisk-Users] Problems with faxing via TE405P/Asterisk

They look odd to me for sure, I'm certain (99.9%) that Telewest would not
clock off of us, but as far as I can see, the current config (which allows
the GDK to send and receive faxes) has no external clocking???

Here's the current config:

span=1,0,0,ccs,hdb3,crc4
span=2,0,0,ccs,hdb3,crc4

Here's the original config which I took to mean that Telewest provided clock
and span2 clocked off span1?

span=1,1,0,ccs,hdb3,crc4
span=2,0,0,ccs,hdb3,crc4

(Span1 goes to Telewest - our Telco provider, span2 goes to our current PBX,
a GDK-186)

Steve

-----Original Message-----
From: Storer, Darren [mailto:starusers at comgate.tv]
Sent: 20 June 2004 16:34
To: asterisk-users at lists.digium.com
Subject: RE: [Asterisk-Users] Problems with faxing via TE405P/Asterisk

Steve,

your config description (timing) does sound odd. Could you re-post your
revised config files?

Thanks

Darren
--
Comgate
Telco>Internet<Broadcast

-----Original Message-----
From: asterisk-users-admin at lists.digium.com
[mailto:asterisk-users-admin at lists.digium.com]On Behalf Of Steve
Hanselman
Sent: 20 June 2004 16:18
To: 'asterisk-users at lists.digium.com'
Subject: RE: [Asterisk-Users] Problems with faxing via TE405P/Asterisk

I've changed the zaptel.conf to set both as internal, and it now seems to
work, which is backwards to the config I thought it should have been, I
would have thought that the Telewest PRI would have been 1 and the GDK 0?

Can somebody confirm that this is the correct definition for timing, if it's
a +ve number then it's external clocking with the lowest 1 being the highest
priority.

All spans are clocked relative to the external source and the external
source selected is the lowest priority number that is currently being
clocked?

I'll experiment some more.

-----Original Message-----
From: Yifang Dai [mailto:daiy.akx at yarde.com]
Sent: 19 June 2004 03:22
To: asterisk-users at lists.digium.com
Subject: Re: [Asterisk-Users] Problems with faxing via TE405P/Asterisk

Let's try again, missed a line in the last reply...

On Fri, Jun 18, 2004 at 09:55:24PM -0400, Yifang Dai wrote:
> On Fri, Jun 18, 2004 at 09:27:52PM +0100, Steve Hanselman wrote:
> >
> >    LG GDK-186 PBX --PRI--->  TE405P/Asterisk  ---PRI---> Telewest (Telco
> >    provider)
> >
>
> --snip---
>
> >    Any ideas on where to start?
>

This is most likely to be a timing issue. You need to make sure your
asterisk is get timing from your telco, and provide timing for you gdk
pbx. /etc/asterisk/zaptel.conf is the place to look.

--
Yifang Dai
Senior System Administrator
Yarde Metals Inc
45 Newell St, Southington, CT 06010
(Phone) 860-406-6107; (FAX) 860-406-4060
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prohibited. If you have
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+44 (0)1268 466100, or email 'technical at brendata.co.uk'

Brendata (UK) Ltd
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Registered Office as above. Registered in England No. 2764339

See our current vacancies at www.brendata.co.uk
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Registered Office as above. Registered in England No. 2764339

See our current vacancies at www.brendata.co.uk
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