[Asterisk-Users] UIP200
Ryan Courtnage
ryan at voxbox.ca
Wed Jun 16 18:30:10 MST 2004
On Wed, 2004-06-16 at 16:01, Brian D'Arcy wrote:
> Ryan,
>
> What firmware are you running on the phones?
I've just put on 4.55 (from Uniden Support)
> Also, are you using PoE?
No
>
> I have a few Uniden's I've tested with, and have experienced none of
> these issues.
>
> I'm running 4.54c firmware, and not using PoE. I currently have one of
> these phones in production at a remote location. It gets heavy use and
> displays none of the reboot/disconnect issues you've described.
>
> You should be able to fix the DTMF/IVR problem by using dtmfmode=inband
> for each peer in your sip.conf.
I tried this after reading one of your previous posts. No matter
whether I use rfc2833 or inband, I'm unable to interact with remote IVR
systems (ie: my bank). Using a Budgetone, Handytone, or Sipura, I have
no problem. It's really quite odd, and I'm not too sure what I'm
missing.
The disconnect issue also still exists (for me) with 4.55 firmware. I
can use the uniden to call another local sip phone (with
canreinvite=no), and leave both phones off the hook for as long as I
like. However, if I use the Uniden to call an PSTN number (via tdm400p
fxo), then the uniden will start playing a congestion tone (not from
asterisk), and cease tx/rx audio. After this happens, a 'show channels'
will show that the call is still active.
... and as I write this I wonder if I have discovered something that may
be the causing this problem. I'm not an expert on the way sip
communications take place, but I do notice that ALL outgoing calls on
both my servers, never report the channel state accurately:
show channels
Channel (Context Extension Pri ) State Appl.
Data
Zap/3-1 (from-pstn s 1 ) Dialing AppDial
(Outgoing Line)
SIP/204-e466 (from-internal 92442790 1 ) Ring Dial
ZAP/g0/2442790||
2 active channel(s)
*CLI>
That Zap/3-1 should have a state of UP, not Dialing. I noticed this
before, and just ignored it ... but perhaps it is the root of the
problem? Does * send special sip headers when a channel's state is UP?
Perhaps the Uniden has a internal timeout, after which it will play a
congestion tone?
Thanks
Ryan
>
> If you'd like the 4.54c firmware (I got it from uniden directly, as it
> fixes a DHCP issue they have), e-mail me directly and I'll be happy to
> provide it. Maybe it'll fix some issues you're having.
>
> Brian D'Arcy
> Operations Engineer
> Akiva Corporation
>
> E-Mail: bdarcy at akiva.com
> Web: http://www.akiva.com
> Phone: 760-710-3209
>
> -----Original Message-----
> From: asterisk-users-admin at lists.digium.com
> [mailto:asterisk-users-admin at lists.digium.com] On Behalf Of Ryan
> Courtnage
> Sent: Wednesday, June 16, 2004 2:19 PM
> To: asterisk-users at lists.digium.com
> Subject: [Asterisk-Users] UIP200
>
> Hi,
>
> We've recently deployed 6 Uniden UIP200 phones (running firmware 4.54).
>
> We've been having some serious problems:
>
> 1) All the phones randomly reboot themselves. Typically when trying to
> answer or initiate a call.
>
> 2) All the phones will disconnect from a calls with the PSTN after 2-3
> minutes.
>
> 3) The phones are unable to interact with a remote IVR (digit presses
> are not received at the remote end). Interactions local to * (ie:
> vmail) do work (using rfc2833).
>
> I've been able to duplicate these problems both on a customer site, and
> in my own test environment.
>
> Has anyone else using the UIP200 experience any of these issues? Still
> waiting for Uniden Support to return my call.
>
> Thanks
>
> ..................
> Ryan Courtnage
> Coalescent Systems
> 403.244.8089
> www.voxbox.ca
>
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--
..................
Ryan Courtnage
Coalescent Systems
403.244.8089
www.voxbox.ca
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