[Asterisk-Users] Asterisk-Users List Etiquette

[twisted]

Sorry for the formatting everyone.. my mailer blows chunks... it looked
ok before I sent it ;)

On Mon, 2004-06-14 at 22:03, twisted wrote:
> Friends, Romans, Countrymen, lend me your ears!
> 
> Or, in this case, your eyes.
> 
> It has become a problem I've noticed over and over again, that we tend
> to think the mailing list is some sort of forum, used to post whatever
> your hearts desire.  This list, not unlike any other mailing list, has
> a purpose.  A focus if you will.  Hopefully this 'document' will point
> out some key things we need to change to help this list remain friendly
> and helpful, not to mention, a vital asset to the Asterisk community.
> 
> And now, for the Asterisk-Users dial plan:
> 
> [Etiquette]
> 
> Exten => s,1, Posts to the Asterisk-Users list should be concise, and
> 	      on-topic.  Remember, the topic is ASTERISK, not "Provider 	     
> X doesn't answer email", or "Provider Y doesn't have rates 	      listed
> on their website."  Gripes of this nature, and 	      discussion of
> businesses relating to Asterisk should   	      be handled on the
> Asterisk-Biz list, or in the case of 	      customer service, with the
> person/provider in question.
> 
> Exten => s,2, Everyone was new at some point.  Let's try to keep our
> 	      cool with new members of the asterisk community.  While 	     
> yes, there needs to be some research done before asking 	     
> questions, Let's point them in the right direction, and do 	      so
> politely.  A general rule of thumb to use is to reply 	      to 'newbie'
> questions as if the person asking the question 	      was a guest in
> your home.
> 
> Exten => s,3, Since there are lot of users who deal with the community
> 	      from the workplace, let's watch our language on the list.  	     
> Not to be a sort of cyber-nanny, but most workplace ethics 	      frown
> deeply on vulgarity in *ANY* form.  
> 
> Exten => s,4, Keep flames, criticism, and cruelty to yourself.  If you
> 	      don't like the way a question has been answered, simply 	     
> post an alternative method.  No need to degrade someone or 	      their
> methods simply because you do not agree.
> 
> Exten => s,5, If you have found a bug, feel free to discuss it here to
> 	      confirm the issue, but remember, if you want action, you 	     
> will need to post it to the bug tracker at 	    	     
> http://bugs.digium.com, and be available for further 	      testing if
> necessary.  Also, to keep non-bugs out of 
>               the tracker, try to find someone on #asterisk-bugs on IRC
> 	      before posting the bug to confirm it.
> 
> Exten => s,6, If you find something useful to the community, and it
> 	      directly relates to Asterisk, share it!  Feel free to post 	     
> here or on the Wiki 		              
> 	      (http://www.voip-info.org/Wiki-Asterisk).  
> 
> Exten => s,7, Not everyone will abide by the etiquette, and there's
> 	      nothing we can do about that; But to avoid a flare-up, try 	     
> not to take it personally, or better yet, simply don't 	      respond to
> it.
> 
> Exten => s,8,Goto(Etiquette,s,1)
> 
> 
> If we can all agree on this, this list will continue to be a useful tool
> for the community. 
> 
> Please note - this was not specific to anyone, nor should it be taken
> personally by anyone.  This is just a guideline to keeping the peace,
> and increase our productivity as a community.  
> 
> **** Remember: We are a COMMUNITY. **** 
> 
> Thank you for your time, and please, if you must flame me for this, do
> it off-list.
> 
> ---
> with our deepest love,
> twisted & bkw
> 
> Exten => h,1,HangUp()
> 
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-- 
---
Josh Roberson
Indigent Networks
twisted at indigent-networks.com
877.677.9647 - 615.724.0402