[Asterisk-Users] Don't want a ring before voice menu

[John Campbell]

I should have been clearer in my description of the scenario.

What I have is an FXO port connected to an analog line, with 3 FXS
extensions. With an incoming call, the phone connected to one of the FXS
ports will ring once before  kicking in to the voice menu. Eventually,
say when the caller presses "0", the call is routed to that extension
and the phone rings again the way I've configured it to.

Ideally, we would rather not hear the extension ring at all the first
time.

In short, all incoming calls ring to the extension before the caller
gets presented with a voice menu. For now, I've told the receptionist
(the person at that extension) to just let it ring.

I hope this is somewhat clearer....





On Tue, 2004-06-08 at 13:52, jparr at bgcfreedom.com wrote:
> On Tue, 8 Jun 2004, John Campbell wrote:
> 
> > Hi,
> >
> > Having searched through the mailing list archives and the wiki, I still
> > don't know how to solve the following problem:
> >
> > Call is received, phone rings once, then the caller gets the voice menu.
> >
> > What I want is for the call not to actually ring, but to go straight to
> > the voice menu.
> >
> > How can I achieve this?
> >
> > Thanks,
> 
> You are using analog lines? If so, asterisk has no way of knowing the
> phone is ringing, until it rings.
> 
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