[Asterisk-Users] Feature request for integrating an OSS (Operations Support System) and Asterisk

[Nathan]

Hi,

I work for an ISP/CLEC, and we have developed our own OSS (Operations
Support System), which handles all billing, sales, provisioning, and
support issues. When it was originally being designed, the idea was to
integrate it with Asterisk.

Other than Caller-ID information (so that past trouble tickets, and
billing issues can be brought up for the agent), how else would the
Asterisk community like the OSS we developed and Asterisk to interact
(perhaps transferring calls, etc.)?

More information about the OSS is here:

http://www.vylink.com/oss/

Also, if you have any other suggestions for features that aren't on the
webpage, feel free to email oss at vylink.com. If there is enough demand for
a feature we don't have or we like the feature enough, we will likely add
it.

Thanks,
Nathan