[Asterisk-Users] Limit // incoming calls to Queue Agents

[Robert Jackson]

> -----Original Message-----
> From: Ryan Courtnage [mailto:ryan at voxbox.ca] 
> Sent: Thursday, July 29, 2004 5:06 PM
> To: asterisk-users at lists.digium.com
> Subject: [Asterisk-Users] Limit // incoming calls to Queue Agents
> 
> 
> Hello,
> 
> Since outgoinglimit is EOL'd, I've implemented 
> SetGroup/GetGroupCount to 
> ensure that SIP clients will only have a single call at any 
> time.  Works 
> perfectly for simple calls using Dial().
> 
> I'm now struggling to find a way to similarily limit 2nd 
> calls to SIP clients 
> that are Agents, who receive their calls from a Queue().  Is 
> there any way to 
> accomplish this (without writing a patch)?
> 
> Thanks
> Ryan

I would also be very interested in this.  My Agents also need to make
outbound calls, but * tries to route calls to them even when they are on
outbound calls.  I ended up disabling call waitingfor those agents, and
not allowing the calls to go to voicemail.  

Thanks,

Robert Jackson