[Asterisk-Users] Polycom IP 500 Voicemail

[John Baker]

Why do you have a non-null msg.mwi.1.subscribe?  You're sending a
SUBSCRIBE request to asterisk at extension '8' upon bootup.  Is that
what you want?

Did you upgrade the phone with the latest firmware?

Did you use an XML editor to mess with the configuration?  I messed up
mine once using a text editor.

Is asterisk setup to answer voicemail at extension '8'?

Try the above and let me know.

John

On Tue, 2004-07-20 at 11:52, Wiley E. Siler wrote:
> I tried this configuration and it still does not work for me.  In fact,
> now I cannot dial in using the menu system of the message center.  Here
> is how I have now mine configured and what I get...
> 
> <msg msg.bypassInstantMessage="1">
> 		<mwi msg.mwi.1.subscribe="8"
> msg.mwi.1.callBackMode="contact" msg.mwi.1.callBack="8"
> msg.mwi.2.subscribe="" msg.mwi.2.callBackMode="registration"
> msg.mwi.2.callBack="" msg.mwi.3.subscribe=""
> msg.mwi.3.callBackMode="registration" msg.mwi.3.callBack=""
> msg.mwi.4.subscribe="" msg.mwi.4.callBackMode="registration"
> msg.mwi.4.callBack="" msg.mwi.5.subscribe=""
> msg.mwi.5.callBackMode="registration" msg.mwi.5.callBack=""
> msg.mwi.6.subscribe="" msg.mwi.6.callBackMode="registration"
> msg.mwi.6.callBack=""/>
> 	</msg>
> 	<nat nat.ip="" nat.signalPort="" nat.mediaPortStart=""/>
> 	<user_preferences up.headsetMode="0" up.useDirectoryNames="0"
> up.oneTouchVoiceMail="1"/>
> 
> 
> 
> The relevent fields being the msg. fields and up.oneTouchVoicemail
> 
> This allows me voicemail via the Messages button but it is not direct.
> I have to navigate still through allt he menus.
> 
> W
> 
> 
> 
> -----Original Message-----
> From: John Baker [mailto:JohnB at listbrokers.com] 
> Sent: Monday, July 19, 2004 10:17 PM
> To: asterisk-users at lists.digium.com
> Subject: Re: [Asterisk-Users] Polycom IP 500 Voicemail
> 
> My Polycom Message button goes straight to voicemail.  Here's how:
> 
> 1) Use the latest firmware, available on the Wiki
> 
> 2) In your phone.cfg file (for each phone) set
> 
> <msg msg.bypassInstantMessage="1">
> <mwi msg.mwi.1.subscribe="" msg.mwi.1.callBackMode="contact" 
> msg.mwi.1.callBack="76" .... >
> 
> 3) In your extensions.conf, have something like:
> 
> exten => 76,1,VoiceMailMain2(${EXTEN}@whatever_you_have_here)
> 
> (Let's assume your voice mailbox is the same as your extension)
> 
> Then when you push the message button, asterisk will ask for your
> password!  You're in!
> 
> John
> 
> 
> Chris A. Icide wrote:
> > On 04:28 PM 7/19/2004, Wiley E. Siler wrote:
> >  >Mine does the same.  Once in Message center I can choose selection
> >  >1.Message Center and then soft key Select.    Then I select the
> >  >registered line that I want to check voice mail on. That is no less 
> > than
> >  >4 key strokes just to get into your voice mail.  Not many to me but 
> > tons  >to an unskilled user.  However, in the documentation regarding 
> > the  >bypassInstantMessage value, supposedly, setting 
> > bypassInstantMessage to
> >  >1 is supposed to allow you to go right into voice mail without  
> > >navigating the Message Center.  That is the big question on my mind 
> > at  >this point.  I have yet to get this to work and I also don't 
> > think I am  >receiving any SIMPLE messages ti show me that I have
> messages waiting.
> >  >
> >  >Do you get a message waiting indicator?
> >  >
> > 
> > I do get MWI, there are a few things you need to set, and I forget 
> > what off the top of my head, soon as I can look and post it here.
> > 
> > I haven't tried the bypassInstantMessage value, but I'll take a look 
> > and see if I can get it to work.
> > 
> > -Chris
> > 
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