[Asterisk-Users] New Asterisk bounty: SIP simultaneous

[Kannaiyan Natesan]

It goes somewhere.
I will close it from my side.

Thanks for your info.
Let us do something better.

-Kannaiyan.


----- Original Message ----- 
From: "Sunrise Ltd" <stsltdtyo at yahoo.co.jp>
To: <asterisk-users at lists.digium.com>
Sent: Tuesday, July 13, 2004 5:20 PM
Subject: Re: [Asterisk-Users] New Asterisk bounty: SIP simultaneous


> Kannaiyan Natesan wrote:
> 
> >Have you used 55555 welcome service in fwd?
> >If not try that. You are invited to join as a volunteer
> to provide >support and talk to new people on fwd.
> 
> Asterisk can do that much better than SER because it has
> got a queue management system built-in.
> 
> >As I explained to you before we use it for our customer
> service in call
> >center and implemented in many call centres which really
> makes $.
> 
> No matter how many times you claim that parallel forking
> is the right solution to implement a call centre, it
> doesn't change the fact that you are still wrong. Call
> centres use queue management systems.
> 
> >Can you help me to know how that be achieved with *
> alone.
> 
> Sure. Read /etc/asterisk/queues.conf and
> /etc/asterisk/agents.conf. Everything you need is there.
> 
> rgds
> benjk
> 
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