[Asterisk-Users] app_queue and dialplan

[Anton Yurchenko]

Hello,

I`m trying to achive this:
1. when the initial call comes in it is served by a small queue with 
short timeout so that at first caller hears only ringing
2. if nobody answers the call at that time or the queue is all full the 
call goes to the Playback the message ( "please hold bla bla bla")
3. Then the call goes to another queue and he holds while the 
music-on-hold plays a app_queue trys to reach the next free operator
4. after a timeout in second queue there is a Goto to play the message 
again and then back into the second queue


I have it like this:

extensions.conf:
exten => 10,1,Queue(q1_short,tn)
exten => 10,2,Answer
exten => 10,3,Playback(please_hold)
exten => 10,4,Queue(q1,t)
exten => 10,5,Goto(3)


queue.conf:

[q1]
music = test
announce = test_anounce
timeout = 40
retry = 3
maxlen = 10

strategy = leastrecent

member => SIP/111
member => SIP/112
member => SIP/113
member => SIP/114
member => SIP/115


[q1_short]
music = test
announce = test_anounce
timeout = 15
retry = 3
maxlen = 3
strategy = leastrecent
member => SIP/111
member => SIP/112
member => SIP/113
member => SIP/114
member => SIP/115


but the broblem is when the q1_short is full, and the call goes to the 
q1 it only plays the announce message and and no music on hold is played 
and again the  announce message is played. somehow the music on lod 
doesn start. What am I doing wrong?
I run version CVS-12/01/03-14:50:57

Thanks


-- 

Anton Yurchenko<phila at dg.net.ua>
Digital Generation