[Asterisk-Users] Has Nufone gone belly-up

[T. Chan]

Dear All,

I will send you a couple more emails, the story is something like for some
reasons, Nufone website was not working for a bit of time or something, and
this and that. So, there were some customers / potential customers who
posted in the asterisk discussion forum titled 'Has Nufone gone belly-up'.
There was so many responses and discussions on it (it was meant to be
asterisk user discussion forum, helping each other, but my questions were
seldom answered, rather so many people was discussing about Nufone bellying
up, ridiculous !).

Anyway, the point is, what an asshole !!

-----Original Message-----
From: asterisk-users-admin at lists.digium.com
[mailto:asterisk-users-admin at lists.digium.com]On Behalf Of Jeremy
McNamara
Sent: Monday, January 26, 2004 12:41 AM
To: asterisk-users at lists.digium.com
Subject: Re: [Asterisk-Users] Has Nufone gone belly-up


David Liu wrote:

>I don't use Nufone.  But just seeing Jeremy's reply make me want to say
>something.  As an outsider, if the attitude is "No messages were ever
>received from you, thus we never called you back." or "How quickly you
>forget that...."  It makes a customer wonder the attitude the staff at
>Nufone has.  Again I am just speaking from an outsider perspective.  To
have
>good service, it is very important to be patient and explain things.  Never
>get angry with your customer and don't show it.  Just my advice.
>
>
>

Our network and services speak for themselves.   If they don't like my
attitude after they publicly flame us they can find another provider, I
really don't care.


Jeremy McNamara



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