[Asterisk-Users] Has Nufone gone belly-up

[Sathya]

Frankie,

Thanks for your response, and BKW too.

I am not 'thrashing' anybody here. This is my experience and I have seen
people posting their experiences (good, bad) with many other voip providers
on this list.

well, I subscribed to NuFone because I've seen your kind of postings on this
list. May be I am one unfortunate folk. Hope I too can soon have a rock
solid service.

Still waiting....


Cheers

Sathya


Message: 8
Date: Sat, 24 Jan 2004 14:36:54 -0500
From: Frankie Gravato <nanog at cfsdigital.com>
Organization: Cfsdigital
To: Sathya <asterisk-users at lists.digium.com>
Subject: Re: [Asterisk-Users] Has Nufone gone belly-up
Reply-To: asterisk-users at lists.digium.com

Hello Sathya,

Saturday, January 24, 2004, 12:25:43 PM, you wrote:

S> Folks,

S> I've ordered a new account from Nufone last month. Transferred money to
S> Nufone through their paypal account. I had communication with Nufone
sales
S> up until two weeks back. Since then there were no replies to my emails.

S> I am afraid with this kind of unresponsiveness how one would run a
reliable
S> service with this company. Have no bad feeling with Jeremy as the author
of
S> widely used h323 channel, but my concern is about the company NuFone. Lot
of
S> newcomers when asked for IAX termination/Origination we say NuFone. I
just
S> want to record my experience so far, as it would help anyone wanted to
start
S> with this company. I can live with the fact that they do not have any web
S> based interface for customers to do anything with the service as claimed
by
S> the website. But cannot understand taking two weeks to answer a freaking
S> email. (Well in the absence of trouble ticketing system or web based
access
S> to accounts, email is the only way to contact Nufone)

S> I have services running with Iconnect and Voicepulse etc and I was just
S> trying to use Nufone being well recommended in this list.

S> I am not here to tarnish Nufone name but I have no option but to ask the
S> community since there is no response to my emails or there is no
indication
S> of when my service is available. If they have gone belly-up, well I can
then
S> concentrate on some other company and consider my money as a cost of a
bad
S> choice on my part.

S> If I am a very rare case who just had a bad experience with an excellent
S> company ( I wish ), Nufone please fix this ASSAP.

S> Later....

S> Sathya


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Sathya..

Ripping on Nufone here isn't the greatest thing in the world to do.

I  get  emails  from Nufone as soon as i have issue or problem or if i
See  Jermey on irc he usually answers my questions within couple mins.
I've  been  using  nufone since November its been Rocksolid lot better
support from them then the all mighty voicepulse which takes sometimes
months to get anything out of those fools.

Nufone is great dont be trashing them.


--
Best regards,
Frankie       (fgravato at cfsdigital.com)
mailto:nanog at cfsdigital.com