[Asterisk-Users] Call Queue with no agents -> Congestion or voicebox instead of MOH?

[B. J. Bomar]

Do not define any members in the queues.conf.  Instead have them login to
the queue using the AddQueueMember application.  If there is no one logged
into the queue when a call comes in, it will go to the priority in the
context.  Hope this helps.

B. J.





-----Original Message-----
From: asterisk-users-admin at lists.digium.com
[mailto:asterisk-users-admin at lists.digium.com] On Behalf Of Jan Baumann
Sent: Thursday, January 22, 2004 5:05
To: asterisk-users at lists.digium.com
Subject: [Asterisk-Users] Call Queue with no agents -> Congestion or
voicebox instead of MOH?



Hi all,

I have successfully set up a call queue with agents and agentCallbackLogin.

Works fine, but if no agent is logged in incoming callers get
music-on-hold forever (or until some timeout).

Is it possible to play congestion tone without answering the call (and
thus causing costs to PSTN callers) or send them to unvailable-mailbox
directly to leave a message if no agents are logged into the queue?

Thanks and best regards,
Jan



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