[Asterisk-Users] Asterisk success stories in small-medium office environments?

Steven Critchfield critch at basesys.com
Wed Jan 7 14:40:54 MST 2004


While you approached the community in a very polite way and all, your
few weeks of *-users list should have told you that most answer should
be able to be found on the wiki.
http://www.voip-info.org/wiki-Asterisk+hardware+recommendations
This has a few listings of working systems.

Also, that should really be the type of pre sales work up a consultant
would do for you. http://www.voip-info.org/wiki-Asterisk+consultants

See, use the Wiki.

On Wed, 2004-01-07 at 14:04, Jeffrey Paul wrote:
> I am the network administrator at a small (20-30 employee) financial
> company.  We are in the process of moving offices and will be obtaining
> a VoIP phone system when we do.  Right now, it's down to the 3com nbx100
> series and *.  Having lurked on *-user for a few weeks and having seen
> the nifty features of asterisk, I'm convinced.  The price difference has
> pretty much sold my superiors.
> 
> However, they're slightly wary of the whole open-source thing.  They
> have no way of knowing, for certain, that asterisk is production-quality
> until they sign the check and find out.
> 
> I've been asked by my CTO and CEO to get some testimonials and/or case
> studies of asterisk in production use in small office / small callcenter
> environments.  We'll be having a contractor configure an IVR, a call
> center with queues, call detail reporting, and a dialplan for our two
> inbound groups (our callcenter and our normal office traffic).
> 
> Does anyone have their own success stories and/or have some verifiable
> customer testimonials?  My CEO and/or CTO might want to call some of
> these places/people on the phone as well and ask some simple questions
> about reliability and stability, so please include contact information
> where permissable.
> 
> Replies in public or private are okay.  I'll summarize the private
> responses (minus any confidental contact information) to the list once I
> get them all.
> 
> Thanks in advance,
> -j
> 
> --
> Jeffrey Paul - jeffreypaul at diamondcard.com - (877) 748-3467
> Senior Network Administrator, Diamond Financial Products
> "An expert is a man who has made all the mistakes which
> can be made in a very narrow field."   -- Niels Bohr
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-- 
Steven Critchfield  <critch at basesys.com>




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