[Asterisk-Users] yet another question on DID trunks
Scott Stingel
scott at evtmedia.com
Wed Jan 7 13:49:39 MST 2004
Hi John-
I'll try and give you a brief outline of DID signalling:
Many businesses have several incoming telephone numbers used for different
purposes, for example customer service, sales, etc. Some have individual
telephone numbers for each user in the system. In a home setting on the
other hand, as you know, each telephone number comes in on a different pair
of wires typically. This is not practical in a business enviroment that has
many telephone numbers.
So DID ("direct inward dialing") was invented as a way to re-use a limited
number of physical phone lines to handle calls to different published
numbers. In a business with DID, the phone company uses DID signalling to
identify the number they are about to connect to the business's PBX.
Historically, this was done by pulsing the last 3 or 4 digits of the number
being dialed before connecting the number. The PBX would use these DID
digits to switch the call to the right recipient.
In modern PBX's, typically, digital methods (ex: ISDN) are used to do the
same thing. But many business's still have old PBX's which use the analog
signalling I mentioned before. The type of telephone lines used for DID are
different than regular home telephone lines. Usually, battery voltage is
supplied by the business PBX instead of the telco. Also, the telco signals
a new call by bridging the line briefly instead of ringing the line. The
receiving PBX signals back that it's ready to take the call by momentarily
reversing polarity of the voltage on the line (the is called "winking" the
line)
Anyway, this is much more detail than you want or need!
Cheers
Scott Stingel
Scott M. Stingel
Emerging Voice Technology Inc.
Email: scott "at" evtmedia.com
URL: www.evtmedia.com
-----Original Message-----
From: asterisk-users-admin at lists.digium.com
[mailto:asterisk-users-admin at lists.digium.com] On Behalf Of john lawler
Sent: Wednesday, January 07, 2004 7:38 PM
To: asterisk-users at lists.digium.com
Subject: [Asterisk-Users] yet another question on DID trunks
Hey Steven,
Sorry to bother you yet again w/ a question on my seemingly endless
quest to get DID trunks setup for a customer.
If you don't know anything about this issue or would rather I looked
elsewhere (including the Asterisk list, I suppose), please just let me
know right off the bat. I'm having great difficulty finding good
resources on the web that explain this technology.
I'm still trying to examine a DID solution for this customer but don't
understand how a single trunk (whatever that is--I assumed just a single
pair of wires like a POTS line, but I'm thinking now it must not be) can
support multiple (incoming) phones calls. I've also been told how many
phone calls per trunk depends on your equipment. Do you know anything
about equipment that interfaces with DID trunks? Are there special
devices that do this? I think I've heard about FXS port devices
supporting DID. But how could a single FXS port (say on a channel bank,
or even one of the Digium PCI FXS cards) support multiple
conversations? Asterisk would certainly just see it as a single channel.
Anyway, those are the questions I've got at the moment based on my
(lacking) understanding of how DID (and other) trunks operate. I've got
two Digium T1 cards, a Rhino Equipment FXS channel bank and a Carrier
Access channel bank w/ 2 - 12 port FXO cards in it. And I'm just about
ready to start testing that system, but I want to determine the
additional difficulty + cost of using DID trunks for inbound calls
instead of POTS lines. Oh, and the other disclaimer is, fractional T1
is not an option for me, so these'd have to be "analog" DID trunks, or
whatever the default way of receiving them is.
Thanks a bunch for your help, and please refer me elsewhere if you don't
have the time for this query.
jl
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