[Asterisk-Users] Understanding AgentCallbackLogin

[Greg Boehnlein]

On Wed, 25 Feb 2004, Matthew B Marlowe wrote:

> I believe this is what you want something similar to:
> 
> Queues.conf:
> Member => Agent/000 
> 
> Agents.conf:
> 
> (I also added a patch from ?someone? To play a file before call is
> accepted)

That was me! ;)
 
> Agent => 000,,Test Agent (This agent has NO password)
> 
> Extensions.conf
> 
> [test]
> Exten => 1000,1,AgentCallBackLogin(000,17325551212 at outboundcontext)
> Exten => 1000,2,Hangup
> 
> (First number being the agent number, second number being the persons
> cell phone number and after the @ is the context that has the dial plan
> to dial that persons cell phone number)
> 
> To place a person in that queue:
> 
> Exten => 1,1,Queue(testqueue,n,t) (Option n means don't follow timeout,
> continue to next step) 
> 
> The reason I do this... Most people pick there cell phone up in the
> first 20 seconds or less, anything else they have no service, got voice
> mail, etc.
> 
> I have multiple queue statements:
> 
> Exten => 1,1,Queue(testqueue,n,t)
> Exten => 1,2,Queue(testqueue,n,t)
> Exten => 1,3,Queue(testqueue,n,t)
> 
> In between each one I can have it play a file? (Sorry to keep you
> holding, someone will be right with you!)
> 
> Etc.  I can add a priority 4 in this case and have a voicemail greeting
> if after a total of x calls to all the agents logged in, no one accepted
> the call.
> 
> This method works great.
> 
> 
> Sincerely,
> Matthew Marlowe
> Gear 3 Technologies, LLC
> 609.252.1155 x614
> www.gear3.com

-- 
    Vice President of N2Net, a New Age Consulting Service, Inc. Company
         http://www.n2net.net Where everything clicks into place!
                             KP-216-121-ST