[Asterisk-Users] Agents / ackcall

[Greg Boehnlein]

On Sun, 22 Feb 2004, Matthew B Marlowe wrote:

> I have the latest as well. Not sure why it's not working.

I've updated the patch to add support for customer preackannounce 
messages, coinfigureable in the agents.conf file.

The latest patch can be downloaded from:
http://www.nacs.net/~damin/agent-preack-announce.patch

To use it you will need to do the following:

1. Download the patch and stick in in /usr/src/asterisk
2. Apply the patch;

[root at asterisk]# cd /usr/src/asterisk
[root at asterisk asterisk]# patch -p1 < agent-preack-announce.patch 
patching file channels/chan_agent.c

3. Issue a "make install" to rebuild chan_agent.so (or just "make" and 
   copy channels/chan_aget.so to /usr/lib/asterisk/modules)
4. Add a "preackannounce=filename" (do NOT add the .gsm extension) to your 
   agents.config file

Example:

[agents]
preackannounce=all-your-base
agent => 102,1,Xlite Soft Phone

Works for me so far.

Comments appreciated! :)