[Asterisk-Users] Agents / ackcall

[Greg Boehnlein]

Hello,
	I've been working on a proof of concept application for Asterisk 
that involves delivering an inbound call to a group of users on cell 
phones. This has ended up using the queue and agent features of asterisk. 
Everything works right now, but there is some refining that I still need 
to do before I am ready to present the solution.

Is there a way, when using the "ackcall" feature for agents w/ the 
"AgentCallbackLogin" command to have the system say "You have an caller 
waiting, please press # to accept this call, or simply hang up"?

Right now, the call is placed to the agent, and once they pick up they 
hear silence while Asterisk waits for them to press the # key. Once the # 
key is pressed, the "announce = " file is played (per the queue 
definition).

In looking at the source to chan_agent.c this functionality does not 
appear to exist.

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