[Asterisk-Users] Are IAX2 providers ready for prime time?

WipeOut wipe_out at users.sourceforge.net
Fri Feb 20 02:43:10 MST 2004


Jim Archer wrote:

> --On Friday, February 20, 2004 8:55 AM +0000 WipeOut 
> <wipe_out at users.sourceforge.net> wrote:
>
>> The way I see it VoIP services across the internet  (in the short term
>> anyway) will never be as reliable as the standard telco provided PSTN
>> lines.. The main reason being the nature of the Internet..
>>
>> So I think the question "Can you bet you business on it?" actually needs
>> to be asked in a differnt way, " Can your business afford to be out of
>> communication for the an unknown period of time for the sake of possibly
>> cheaper phone calls?".. You are really the only one who can answer 
>> that...
>
>
> Well, even the most established telcos can go down once in a great 
> while. Heck, a backhoe can dig up the wires.  These things happen.  
> What I am asking is is VoIP service reasonably reliable?  Does it go 
> down for extended periods daily? Weekly?  Does it sort of stop working 
> for a few minutes here and there during the day?  Does the sound 
> quality remain reasonable consistent?  Has it progressed from the 
> experimental stage, or is it still to be considered a toy?  And, do 
> VoIP providers support their customers?
>
>
>
I agree that a Telco can go down, what I was trying to say what that 
there are more factors that would affect internet communications 
reliability than a standard Telco.. Also a Telco will usually have 
control over the end to end communications path where the internet will 
not provide that control to the VoIP provider..

My personal experience with VoIP in our business is that it has been 
great, we did not use a VoIP provider and we have a small operation, I 
setup an Asterisk Server with a BRI ISDN line and we all work from home 
using broadband internet connections to connect to the server.. The loss 
of connectivity between the home users and the PBX was certainly more 
frequent than the donwtime of the ISDN line, usually due to the internet 
connection falling over on the broadband lines..

Why not give it a trial run and go from there? It will not cost you 
anything to setup a test system on an old desktop and test it for your 
application.. then you will have first hand knowledge of the reliability 
and quaility to expect..

I realise that you are not finding the answers you are looking for but 
its like the people who come onto the list and ask things like " How 
many users will my XYZ system handle?".. The answer is not one that can 
be given becasue there are too many factors.. A test environment is the 
only way to get the answers you are after.. I have been involved in VoIP 
for nearly 2 years now and Iam still finding things that influence the 
performance and quality of VoIP implimentations..

If you want to know more about my setup feel free to contact me off list 
and I can explain more..

Later..




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