[Asterisk-Users] OT: Cisco 7940 Smartnet in the UK

[stan]

On Wed, Feb 11, 2004 at 04:34:46PM -0000, Jason Ross wrote:
> This is slightly off topic so sorry for the intrusion.
> 
> I've got a couple of 7940 phones I'd like to put on Smartnet but I'm
> looking for what I need to order, what it roughly costs and finally a
> reseller in the UK who is easy to deal with.
> 
> Preferably I'd like someone I can deal with online.
> 

outside the UK there is
http://www.ams.net/products/product_info.cfm?Product_ID=10891
at $6.90 - dont know if they'd deal with people outside the US.

However, elsewhere that part number doesn't seem to mean much.
A 7940 is a cateogory 1 device so product codes that seem to mean
something to others are:

CON-SW-VPKG1 (insight.com/uk - £39.99, tradeprice.co.uk - £31.99)
telephone and web support only (search with "smartnet" on tradeprice, 
their search doesn't seem to like part numbers)

CON-AR-VPKG1 - advanced replacement - normally cheaper than above but
didn't provide web support so I didn't look into it

CON-SNT-VPKG1 - 8x5xNBD version (8am-5pm, next business day) which I
believe is when you can expect support and get hardware replacement
respectively
(insight.com/uk - £63.99, tradeprice.co.uk - £45.35)

you can pay more for 24/7 support, 4hr response time or onsite engineer
    
I ended up going with insight coz I didn't find tradeprice till after,
so dont know what they're like

Also, it seems to take ages for the contract to get registered (2+
weeks) with cisco once u finally get one

HTH