[Asterisk-Users] central voicemail with remote offices
Darren Martz
darren at shelbrook.com
Mon Feb 9 09:22:23 MST 2004
Is this a crazy idea? I thought this would be ideal for a failover plan.
Anyone with experience on this?
-----Original Message-----
From: asterisk-users-admin at lists.digium.com
[mailto:asterisk-users-admin at lists.digium.com] On Behalf Of Darren Martz
Sent: Saturday, February 07, 2004 1:32 PM
To: asterisk-users at lists.digium.com
Subject: [Asterisk-Users] central voicemail with remote offices
I'm having trouble figuring this dialplan out. I have a central asterisk box
that has voicemail and the auto attendant for incoming calls. Things get
complex when I add three remote offices connected only through the Internet.
The locals seem easy enough to handle. Redirecting through _2[0-2]N to
another office makes sense.
Where I'm having trouble is supporting a central voicemail system.
If headoffice is where I want all the voicemail to reside, and an outside
caller attempts a local. The voicemail statement is easy, its on the same
server.
But when someone from office-a calls someone in office-b, unless the call is
routed through headoffice I can't see an easy way of redirecting for
voicemail.
Or if someone in office-a calls someone in the same office, how can I
redirect the voicemail back to headoffice?
And to further the madness, if my phone is in office-a, is there a way to
know I have voicemail waiting for me at headoffice?
I would like to do this because I expect the remote offices to have the
occasional Internet connectivity troubles, but I don't expect our customers
to care. They will still call the headoffice and attempt to contact local
1234.
Perhaps I'm looking at this problem the wrong way.
Has anyone been faced with a similar situation???
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