[Asterisk-Users] Interrupted musiconhold sound when silence supression is enabled

George Ye george_d_ye at yahoo.com
Fri Feb 6 15:54:24 MST 2004


George Ye wrote:

> Hi,
>  
> I am a new player of the Asterisk. I have a strage problem with 
> musiconhold feature. Can anyone give some clues what might be the 
> problem? A description of the problem is as follows:
>  
> 1. Call from Cisco ATA 186 without silence suppression, when I push 
> the "hold" button at the Cisco 7960 IP phone, the music plays just 
fine.
> 2. Call from Cisco ATA 186 with silence suppression enable, when I 
> push the "hold" button of phone, the music is annoying, it cannot 
play 
> smoothly. Sometimes, it plays well for a while, then there is a 
pause, 
> then plays again, then pause,... 
>  

* uses the incoming RTP Stream as a timing source for sending its 
outgoing Stream..  If the incoming stream is interrupted due to silence 
suppression then musiconhold will be choppy.  So in conclusion, you 
cannot use silence suppresion.

Thanks Andre for the clarification. However, sometimes, one might not be able to disable the silence supression at the remote endpoint. 
 
I am thinking of palying the music independently by another thread which uses local timing and checks the channel state (musiconhold or not) during its running. Any comments are welcome. Thanks.
 
George

> Certainly, an obvious solution is to disable silence suppression, 
> however, this is unpracticable, because, sometimes, you might have no 
> control of the remote side. Thanks in advance.
>  
> George



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