[Asterisk-Users] Automated Dialing / Recording ?
Rick Smith
rick at rtps.net
Mon Feb 2 15:29:59 MST 2004
Awesome idea.
Thanks.
> -----Original Message-----
> From: Steven Critchfield [mailto:critch at basesys.com]
> Sent: Monday, February 02, 2004 5:15 PM
> To: asterisk-users at lists.digium.com
> Subject: RE: [Asterisk-Users] Automated Dialing / Recording ?
>
> Maybe you could add the idea of how long is the wait time to
> this application and have each call go to a forwarded number,
> and wait around maybe playing a message for he operator on
> the other side to hit some DTMF key sequence that breaks the
> loop. Why bother having someone listen to if the call
> succeeded when you can get the phone user to confirm for you.
>
> It is still a simple application that you call out and
> connect that call to a local monitor app. If you don't get a
> positive acknowledgment, you could then forward the audio
> file and the specification off to a human to be interpreted.
> If your talking about 1000's of lines, this should
> cut down the manual labor quite a bit.
>
> On Mon, 2004-02-02 at 16:05, Rick Smith wrote:
> > Cool... What I actually wanted to do with this is combine the *
> > operator voice with the phone number and make a "web file" out of
> > it...then let someone go down the list by browsing a website.
> >
> > Of course, a database app would store and create the call lists....
> >
> > Thanks! This gives me ammo.
> >
> > R
> >
> >
> > > -----Original Message-----
> > > From: Steven Critchfield [mailto:critch at basesys.com]
> > > Sent: Monday, February 02, 2004 2:48 PM
> > > To: asterisk-users at lists.digium.com
> > > Subject: Re: [Asterisk-Users] Automated Dialing / Recording ?
> > >
> > > On Mon, 2004-02-02 at 13:06, Rick Smith wrote:
> > > > We have 1000's of Remote Call Forward #'s across the
> USA / Canada,
> > > > which forward into 1000's of 800 #'s in our call center.
> > > >
> > > > Is it possible to automate a solution where Asterisk
> could dial a
> > > > given number, record the first 3 seconds of the call, save
> > > it to disk,
> > > > and then go on to the next number, and just do this all
> day long ?
> > > >
> > > > We need to regularly check that the numbers work, for
> billing and
> > > > payment purposes as well as operational purposes, and I
> > > thought this
> > > > would be the perfect situation !
> > >
> > > Yeah, you can do that, but what help will the recorded files be?
> > > Seems that if you are wanting to be sure a forward
> functioned, you
> > > would want some form of positive feedback.
> > >
> > > Anyways, you could create a context that had an
> absolutetimeout then
> > > dumped to a monitor app, then the timeout would hangup for you.
> > > Combine that with the sample.call files to dial out and
> then dump to
> > > this context and your done.
> > > --
> > > Steven Critchfield <critch at basesys.com>
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> --
> Steven Critchfield <critch at basesys.com>
>
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