[Asterisk-Users] Recording/Monitoring a call mid-stream?
Peter Svensson
psvasterisk at psv.nu
Wed Dec 29 14:34:48 MST 2004
On Wed, 29 Dec 2004, Paul Rodan wrote:
> Is there a way to monitor a call mid-stream? I did look on the Wiki and
> found that AstGUI can do it, but it's a bit of an overkill. What I want is
> for a customer service rep, sitting in front of a Cisco 7960, to be able to
> hit a button (either on their phone, or maybe a specific webpage) that will
> start recording the call from that point on.
>
> I'm thinking the services button on the Cisco could be rigged to send the
> proper command to the manager interface, to start recording the call. But I
> don't know how to write such a program. I'm hoping something already exists.
> Anybody?
There was something on the bug tacker that did exactly this - it allowed
ne key to start/stp ecrding the current call. You should be able to find
the patch there fairly easily.
Peter
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