[Asterisk-Users] MWI not working on Polycom Phones

[Andrei (MPI)]

This is working in my phone:

   <msg msg.bypassInstantMessage="1">
      <mwi  msg.mwi.1.subscribe="299" msg.mwi.1.callBackMode="contact" 
msg.mwi.1.callBack="8"   />
   </msg>

299 is both * extension and mailbox. 8 is special extension to dial from 
local phone to check voicemail.

You may want to check voicemail.conf for context to match that extension 
with context in sip.conf. I was struggling long enough, before noticed 
the different context, then just had put it as mailbox=299 at local in 
sip.conf, while having voicemail.conf with [local].

Andrei

Jared Armstrong wrote:

>Mine is working fine so far. Issues, #1 make sure the mailbox is just a numerical value without any context defined in your /etc/asterisk/sip.conf.
>
>In my polycom sip.cfg file I have:
><msg msg.bypassInstantMessage="1">
>      <mwi msg.mwi.1.subscribe="8500" msg.mwi.1.callBackMode="registration" msg.mwi.1.callBack="8500" />
></msg>
>
>
>Jared Armstrong
>
>
>-----Original Message-----
>From: Noah Miller [mailto:noah at rosecompanies.com] 
>Sent: Wednesday, December 22, 2004 2:50 AM
>To: Asterisk Users Mailing List - Non-Commercial Discussion
>Subject: [Asterisk-Users] MWI not working on Polycom Phones
>
>Hi All -
>
>I'm running version SIP version 1.3.4 on various IP300, IP500, and  
>IP600 Polycom phones.  I'm having a tough time with MWI.  I thought I  
>remembered somebody on the list saying that they had it working, but I  
>can't find it in the archives now.  I have all the phones configured  
>for MWI as specified in the WIKI:
>
>ipdmid.cfg:
>up.oneTouchVoiceMail="1"
>
>phone1.cfg:
><msg msg.bypassInstantMessage="1">
>   <mwi msg.mwi.1.subscribe="" msg.mwi.1.callBackMode="contact" msg.mwi. 
>1.callBack="8500"/>
></msg>
>
>I changed the callBack to the appropriate voicemail box (with context),  
>but no dice.  No lights or indicators are coming on when there is a  
>message, and pressing the "Messages" button on the phone just dials the  
>extension rather than opening the VoicemailMain app.  Anybody have this  
>working?  What have I fouled up?
>
>Thanks,
>Noah
>
>
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