[Asterisk-Users] Call on hold disconnects...

Sat Dec 18 08:20:54 MST 2004

Shoval,
Thanks much. I will give it a try. 'preciate it.

	-----Original Message-----
	From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Shoval
Tomer
	Sent: Saturday, December 18, 2004 9:46 AM
	To: Asterisk Users Mailing List - Non-Commercial Discussion
	Subject: RE: [Asterisk-Users] Call on hold disconnects...

	Dialing #700 is, in fact, parking the call.

	That mainly used when you want to transfer the call to yourself,
at another extension.

	Say you pickup the call In your office, and want to continue it
in the server room.

	You can transfer it there, run over, pick up, then run back and
hang up and go back to the server room and continue the phone call (if
you not out of breath -:-))

	If you use parking, you dial #700 and hangup.

	Go to the server room, pickup and dial the extension number you
got from the park app and resume talking.

________________________________

	From: Christopher Dobbs [mailto:crdobbs at eracew.net] 
	Sent: Saturday, December 18, 2004 12:03 AM
	To: Asterisk Users Mailing List - Non-Commercial Discussion
	Subject: Re: [Asterisk-Users] Call on hold disconnects...

	Are you having the phone place the person on hold, or are you
having * place them on hold?
	I dial #700 and it puts them on hold and they stay there,
	it also reads off to me the number I dial to get them off hold.

	REF: /etc/asterisk/features.conf

	--
	Christopher Dobbs

	Shoval Tomer wrote: 

	That's both true and false.

	We have a legacy PBX here. Panasonic make.
	Analog extensions connected to it (a.k.a "stupid" extensions)
behace exactly like the grandstream - you can put a call on hold, but if
you put the handset back on the cradle it's bye bye Mary.

	Digital extensions (a.k.a "smart" extensions) can hold a call
indefinitely.
	They can do other neat stuff too...

		-----Original Message-----
		From: Ferguson, Michael [mailto:ferguson at BRVMLAW.COM]
		Sent: Friday, December 17, 2004 11:11 PM
		To: Asterisk Users Mailing List - Non-Commercial
Discussion
		Subject: RE: [Asterisk-Users] Call on hold
disconnects...

		Antony,
		Thanks. It seems that the GS will not keep the call on
hold.
		In the real world though, when you place a call on hold,
it is held until
		further action.
		The caller will hear messages, music, anything while you
are gone to look
		for a file, etc.

		Technically, if you place the call on hold and put the
handset back on the
		cradle, you DID NOT HANG UP to end the call.
		If you want to hang up the call you will first have to
take the call off
		hold... No.

		-----Original Message-----
		From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-
		bounces at lists.digium.com] On Behalf Of Antony Stone
		Sent: Friday, December 17, 2004 3:54 PM
		To: Asterisk Users Mailing List - Non-Commercial
Discussion
		Subject: Re: [Asterisk-Users] Call on hold
disconnects...

		On Friday 17 December 2004 20:43, Ferguson, Michael
wrote:

			OK. I guess I was not clear. Sorry.

			The phone rings.
			The person picks up the handset and speaks to
the caller.
			He then puts the call on hold by pressing the
"HOLD" button on the GS
			100 phone. The caller hears music on hold.

		So far, so good.

			The hand set is placed back on the cradle (as is
done on a regular
			phone with a hold button)

		I'm not sure I agree with this.   Some phones may allow
you to hang up and
		not
		disconnect the call, but I don't think it's universal.
Some phones
		interpret this to mean "oh, you want to hang up? Okay -
I'll hang up the
		call
		then."

			The call is disconnected.

		Well, yes, because you hung up.

		What happens if you do something else, like dial another
extension, or
		press
		the hold button again (perhaps to retreive the original
caller)?

		I repeat one of my original questions - if this is not
what you expected
		to
		happen when you hang up the phone, how would you expect
to hang up the
		call
		when you wanted to?

		Antony.

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